Remote Staff Engineer

Summary

Join MongoDB's Server Triage and Release team as a Staff Diagnostics Engineer to continually improve diagnostic processes by contributing to applications and tools that support this mission.

Requirements

• 7+ years of experience in software development, with a focus on data management systems
• Expertise in diagnosing thorny technical issues central to databases: distributed systems, consensus algorithms, data replication, query optimization, data storage, OS internals, concurrency and scheduling, networking, etc
• Experience using and interpreting results of standard profiling tools, such as perf, eBPF, or gdb
• Experience supporting production environments, and/or working directly with end-users to investigate and diagnose technical issues
• Ability to: Design and steer fullstack projects, preferably in Typescript, Python, or Go Stand for code quality and software design best practices Quickly grok and clearly synthesize implications of system behavior Read and understand the intent of code and stack traces in many languages, especially C++
• Excellent communication skills (both written and verbal) as you will be working with users from all over the world with very diverse backgrounds, as well as with a highly technical engineering team

Responsibilities

• Lead complex projects to improve our ability to identify and respond to issues
• Write code to expand our diagnostic toolset, including contributing to and evolving electron apps that were developed by our team to investigate diagnostic data
• Work with the Engineering and Technical Services teams to debug and reproduce bug reports from MongoDB users and escalate problems as needed
• Advocate for a user-oriented perspective, advise on possible solutions and help MongoDB users understand complex technical issues and options to mitigate or resolve

Benefits

• Flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• Fertility and adoption assistance
• 401(k) plan
• Mental health counseling
• Access to transgender-inclusive health insurance coverage
• Health benefits offerings