Remote Staff UX Writer, Design Systems

Summary

Join our mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. As a Staff UX Writer, you will play a key role in crafting clear, concise, and user-centered copy that enhances the usability and accessibility of our digital products.

Responsibilities

• Develop strong cross-functional relationships to connect product management, clinical, and product design with the goal of aligning around a copy approval process
• Write microcopy for UI elements such as buttons, tooltips, error messages, and form field descriptions
• Collaborate with product designers on user flows and wireframes, ensuring copy enhances the overall user experience
• Create and maintain content guidelines, including voice and tone standards, across all products
• Support accessibility efforts by ensuring all product copy meets WCAG standards and is inclusive for all users
• Participate in cross-functional reviews, providing copy feedback to ensure consistency across products and platforms
• Lead content audits to identify areas for improvement and maintain a high standard of quality in all user-facing content
• Act as an advisor on content strategy for various product initiatives, ensuring alignment with user needs and business goals
• Establish guidelines & voice/tone documentation
• Establish a library of reusable bits of content for messaging (errors, notifications, success, empty states, etc.)