Subject Matter Expert, Senior Product

Summary

Join Tebra as a Senior Regulatory Product Subject Matter Expert to lead Care Delivery product and go-to-market teams with industry and product insights. As the foremost expert on CMS & ONC regulations, you will ensure compliance of health IT government regulations and enable our providers to realize the benefits of quality programs and interoperability.

Requirements

• 5-7+ years of experience managing SaaS products, healthcare technology, FitTech (fitness tech), patient-facing
• Familiarity with major EHR systems, processes and data flows into and out of these EHR systems
• Superb written/presentation/oral skills, ability to easily interface with customers, executives, peers and engineers
• Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience
• Adaptable and comfortable with an often fast-paced and dynamic startup work environment
• Comfortable with being hands as needed and understands that no job is beneath a team member
• Experience working with Agile and Scrum methodologies

Responsibilities

• Advise leadership on emerging regulatory technology and trends
• Stays knowledgeable of broader health IT community initiatives
• Clinical industry recognition and credibility by participating in Tebra and third-party technology webinars, conferences, trade shows, and press events as an attendee, panelist, and speaker
• Drive awareness and adoption of Tebra Regulatory solutions
• Work closely with legal to ensure proposed implementations do not violate any legal standards
• Educate cross-functional teams on the final rules as they relate to the individual team; provide or assist in the preparation of materials for this education
• Serve as the primary point of contact for stakeholders
• Gain a deep understanding of your product and leverage data and consumer trends to make strategic and tactical decisions
• Champion the clinical quality experience to drive practice value
• Integrate product goals and customer needs with certification requirements and expectations to product roadmaps and development plans
• Collaborate with other product teams when regulatory requirements impact their roadmaps
• Partner with UX’s primary market research activities, including competitive analysis, contextual inquiries, surveys, focus groups, usability and compliance studies to identify market problems, business challenges, and refine requirements
• Partner with User Experience and Engineering to define requirements and understand cross-platform needs
• Communicate with stakeholders to ensure alignment, escalate risks and mitigation strategies as needed
• Align with the needs of enterprise teams to bring a feature to market and support it once in production
• Interface with other product squads, and cross-functional teams as needed to deliver a cohesive customer experience
• Supervise and support product and engineering team in the enhancements so that they work in conjunction with customer needs, business objectives, and regulatory compliance
• Participate in Extended Leadership Meeting, reporting on regulatory updates bi-monthly
• Ensure that the product backlog is visible, transparent and shows what the team will work on next
• Maintain and prioritize the backlog to ensure upcoming features are refined and validated
• Own and prioritize the product backlog to best achieve goals and missions

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave