Remote Substance Use Disorder Care Advocate
Spring Health
π΅ $66k-$82k
πRemote - Worldwide
Please let Spring Health know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join our mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. As a Bilingual Substance Use Disorder (SUD) Care Advocate, you will serve as a crucial team member providing support to individuals seeking help for substance use disorders (SUDs).
Responsibilities
- Conduct initial outreach calls to individuals who have expressed interest in or may benefit from substance use disorder (SUD) treatment, engaging clients with empathy and understanding
- Perform initial assessments to understand clients' needs and provide detailed information about treatment options, services, and resources available
- Schedule appointments, manage referrals, and coordinate follow-up care to support clients through the referral and treatment process
- Apply motivational interviewing and basic psycho-education techniques to help clients set goals for reducing substance use and achieving recovery, providing ongoing support as needed
- Utilize foundational knowledge of substance use disorders, ASAM levels of care, and SUD treatments (e.g., contingency management, MAT, detox) to assist clients effectively
- Provide immediate support and basic safety planning for clients in crisis or at risk, escalating to more experienced team members as necessary
- Maintain accurate and up-to-date records in various systems, including an EHR, and utilize written and verbal communication skills to interact with clients and providers
- Identify and address barriers to care, collaborating with clients and the team to resolve issues that may impact treatment and support
- Participate in staff meetings, case consultations, and training sessions to contribute to team knowledge and cohesion
- Follow organizational policies and maintain confidentiality, compliance, and ethical standards in all interactions and documentation
- Provide support and coverage to other SUD Care Advocates as needed, assisting with workload and ensuring team effectiveness
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Please let Spring Health know you found this job on JobsCollider. Thanks! π