Remote Technical Writer II

Summary

Join ModMed as a Technical Writer II to collaborate with cross-functional teams, develop technical content, and oversee administrative tasks in a fast-paced Healthcare IT company.

Requirements

• Bachelor's Degree
• 3+ years of experience as a Technical Writer or similar role preferred, minimum of 2 years required
• Knowledge of or experience with a technical subject such as software engineering
• Ability to translate highly technical information into easily understandable information for customers
• Excellent communication and interpersonal skills
• Able to write in explanatory and procedural styles for multiple audiences
• Excellent software troubleshooting skills
• Strong attention to detail
• Proficient in Microsoft Office
• Skilled at prioritization and multitasking

Responsibilities

• Collaborate with product designers, developers, and subject matter experts to understand complex product details and features
• Research, plan, and develop comprehensive technical manuals, user guides, and product release notes
• Write and edit technical documents, adhering to established company standards and guidelines
• Review, revise, and enhance documents prepared by others, ensuring clarity, accuracy, and consistency
• Create and maintain dashboards to monitor documentation progress, quality metrics, and knowledge transfer schedules
• Spearhead the establishment and maintenance of style guides, ensuring consistency across all documentation and materials
• Facilitate knowledge transfer sessions, ensuring the smooth exchange of technical information among team members
• Provide advanced writing, editing, and design support to team members, offering guidance on best practices and maintaining a high standard of quality

Benefits

• Comprehensive medical, dental, and vision benefits
• 401(k) with 50% matching contribution each payday of up to 6% of your compensation
• Paid Time Off program
• Paid Parental Leave program
• Company paid Life and Disability benefits
• Flexible Spending Account
• Employee Assistance Programs
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities
• Weekly catered breakfast and lunch
• Treadmill workstations, Zen, and wellness rooms within our BRIC headquarters