Remote Track and Trace Representative

Summary

Join Zelh, a fast-growing outsourcing company, as a Track & Trace Representative for our third-party logistics company. This role involves daily communication with drivers and customers, notifying parties of issues, and maintaining market knowledge in the transportation marketplace.

Requirements

• English level Upper-Intermediate (B2) is A MUST
• Ability to work in a high-stress/paced environment
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• Experience in Customer Support will be appreciated
• PC proficient (Microsoft Office preferred)
• Excellent problem-solving abilities

Responsibilities

• Daily communication with drivers and customers
• Notifying appropriate parties of any issues
• Inputting updates into the system
• Answering incoming calls from clients
• Scheduling appointments
• Maintaining current knowledge of market trends in the transportation marketplace
• Other duties as required by business needs or as assigned

Benefits

• Competitive Salary in USD
• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team