Remote Triage Nurse

Summary

Join Sequence Health as a Registered Nurse providing remote patient support! This part-time evening position offers a $25-30 hourly rate. You will handle inbound and outbound patient calls, conduct clinical assessments, manage patient portal communications, and provide administrative support. Strong computer and communication skills are essential. California RN licensure and at least 5 years of diverse patient care experience are required. The role requires working from a HIPAA-compliant home workspace with reliable internet.

Requirements

• Registered Nurse
• Current demonstration of clinical proficiency
• Excellent written and oral communication skills
• Excellent critical thinking and problem-solving skills
• Ability to work within approved procedure and clinical guidelines
• Electronic Medical Record Experience, i.e EPIC, Cerner, Greenway
• Ability to use windows-based computer software including ADOBE, MS Word, MS Excel, Fax and others
• Registered Nurse with Unencumbered e-NCL Licensure. California licensure is required
• Minimum of 5 years’ experience in working in a variety of direct patient care settings including Emergency Department, Labor and Delivery, Critical Care
• Minimum of 3 years' of bedside experience
• Able to work remotely at home in a private HIPAA compliant workspace
• Able to house company equipment needed to perform job
• Broadband Internet Access
• Immigration or work visa sponsorship will not be provided
• Ability to hear in normal range and wear a headset / earpiece
• Good visual acuity to read computer screens, scripts, forms etc
• May sit 100% of the time when taking calls
• Internet download speed must be at least 24 mbps and upload speed at least 4 mbps

Responsibilities

• Receive inbound calls from patients and place outbound calls to patients
• Provide clinical assessment based on established protocols and triage patients by phone or through patient portal
• Respond to patients’ messages in patient portal, create orders and route to appropriate parties
• Provide administrative support for patients’ and providers’ needs in terms of FMLA, ADA, and LTD/STD
• Communicate with Health Care Provider through approved methods as needed
• Any other duties necessary to drive our values, fulfill our mission, and abide by our company values

Preferred Qualifications

Women's Health or Labor and Delivery experience preferred

Benefits

• $25-30 hourly rate
• Remote work