Remote Telehealth Triage Nurse

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Ophelia

πŸ’΅ $89k
πŸ“Remote - United States

Job highlights

Summary

Join Ophelia, a company dedicated to helping people overcome opioid use disorder, and become a part-time Telehealth Triage RN. As the primary point of contact for patients, you will manage clinical communication, bridge prescription requests, and provide brief interventions using evidence-based treatments. You will also conduct check-in calls, assess patient needs, and escalate complex cases. This part-time role requires weekend availability and a Registered Nurse license in a compact state or New York. While OUD experience is preferred, full-time employees enjoy benefits such as remote work, PTO, a work-from-home stipend, and a 401k contribution platform.

Requirements

  • Registered Nurse
  • Active License in Compact State; Active NY License
  • Weekend availability

Responsibilities

  • Manage inbound clinical communication with patients
  • Manage all bridge prescription requests
  • Provide brief interventions using evidence-based treatments such as behavioral activation, problem-solving treatment, and other focused treatment activities, as needed
  • Troubleshoot pharmacy issues
  • Conduct check-in calls, UDS visits, and brief patient evaluations as needed
  • Identify and manage escalation events and triage non-progressing or complex patients to clinicians
  • Support medication management by communicating with patients regarding medication dosing, interactions, and taking meds as prescribed; discussing comfort medications during the induction phase, and educating patients on proper dosing method of buprenorphine
  • Facilitate communication between Prescribing Clinicians and Clinical Care Managers about active clinical issues
  • Provide thorough documentation in EMR on all patient encounters

Preferred Qualifications

OUD experience

Benefits

  • Remote work anywhere in the United States
  • Accrued PTO
  • $950 Work From Home Stipend
  • 401k Contribution Platform

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