User Researcher II

Summary

Join Grow Therapy as the company's second User Researcher and lead end-to-end research using qualitative and quantitative methods in a remote-friendly design team.

Requirements

• You’ve been a full-time user researcher for 2-4 years and are proficient in qualitative and quantitative research methods, including usability testing, interviews, diary studies, surveys, and data analysis
• You have strong verbal and written communication skills, with the ability to present complex insights clearly to various audiences
• You uphold research ethics and are sensitive to the complexities of research involving PHI and sensitive populations
• You’re passionate about impact and can speak to how you work with partners to ensure findings and recommendations land and spark change
• You’re curious, resourceful, and collaborative

Responsibilities

• Partnering closely with product managers, designers, engineers and data analysts to identify and prioritize research questions
• Designing and executing qualitative and quantitative research studies, including interviews, usability tests, surveys and diary studies, and more
• Developing research plans, determining methods, creating instruments, recruiting participants and executing research
• Analyzing research data to identify trends, insights, and actionable findings that inform product and design decisions
• Documenting findings and presenting insights to teams and stakeholders in a clear and compelling way, leveraging storytelling techniques to convey user needs and opportunities
• Creating artifacts that encapsulate key insights about user needs, behaviors, and motivations to support product and design teams
• Continuously advocating for users and providing strategic insights that inform the design and product development process
• Supporting and iterating on processes for continuous research and sharing (e.g. rolling research, research repositories)
• Partnering to define and expand the role of Research at Grow

Benefits

• Comprehensive health insurance plans, including dental and vision
• Flexible working hours and location (remote OR in-office, your choice!)
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Team meditation
• Wellness Stipend
• In-office lunch and biweekly remote lunch on us!
• Continuous learning opportunities