User Researcher II

Summary

Join Grow Therapy as their second User Researcher, leading end-to-end research using qualitative and quantitative methods. You will partner with various teams to identify and prioritize research questions, design and execute studies, analyze data, and present findings. This role requires 2-4 years of experience as a full-time user researcher and proficiency in various research methods. Grow Therapy offers a competitive salary, comprehensive health insurance, flexible working hours and location, flexible time off, and various wellness benefits. The company is committed to making an impact in mental healthcare and offers opportunities for professional development and growth within a rapidly scaling start-up.

Requirements

• Have been a full-time user researcher for 2-4 years and are proficient in qualitative and quantitative research methods, including usability testing, interviews, diary studies, surveys, and data analysis
• Have strong verbal and written communication skills, with the ability to present complex insights clearly to various audiences
• Uphold research ethics and are sensitive to the complexities of research involving PHI and sensitive populations
• Be passionate about impact and can speak to how you work with partners to ensure findings and recommendations land and spark change
• Be curious, resourceful, and collaborative

Responsibilities

• Partner closely with product managers, designers, engineers and data analysts to identify and prioritize research questions
• Design and execute qualitative and quantitative research studies, including interviews, usability tests, surveys and diary studies, and more
• Develop research plans, determining methods, creating instruments, recruiting participants and executing research
• Analyze research data to identify trends, insights, and actionable findings that inform product and design decisions
• Document findings and presenting insights to teams and stakeholders in a clear and compelling way, leveraging storytelling techniques to convey user needs and opportunities
• Create artifacts that encapsulate key insights about user needs, behaviors, and motivations to support product and design teams
• Continuously advocate for users and provide strategic insights that inform the design and product development process
• Support and iterate on processes for continuous research and sharing (e.g. rolling research, research repositories)
• Partner to define and expand the role of Research at Grow

Benefits

• The chance to drive impact within the mental healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Flexible working hours and location (remote OR in-office, your choice!)
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Team meditation
• Wellness Stipend
• In-office lunch and bi-weekly remote lunch on us!
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities