Senior Product Manager

Summary

Join Skylight, a digital consultancy reinventing government services, as a Product Manager. You will drive product strategy, planning, and execution, collaborating with diverse teams and stakeholders. Responsibilities include understanding complex problem spaces, translating user needs into product strategies, managing product initiatives, and facilitating team ceremonies. You will leverage data and feedback to inform product decisions and work closely with government partners. Success requires strong product management skills, collaboration abilities, and a passion for improving public services. Skylight offers a competitive salary, comprehensive benefits, and a flexible, remote-friendly work environment.

Requirements

• Understand lean product principles and how to apply them (e.g., minimum viable product) at various stages of the product life cycle in order to mitigate risk, validate assumptions, and amplify learning
• Can tackle complex problem spaces, break down and drive work forward, and align stakeholders to achieve results
• Ability to execute the product strategy by breaking down the product’s scope into usable chunks of value that can be realized sooner rather than later, creating and maintaining a prioritized backlog with validated user stories, and facilitating team ceremonies over the course of the product’s iterations
• Understand how to engage in the process of human-centered design in order to better inform product direction
• Ability to collaborate with folks outside of your discipline, such as researchers, designers, engineers, and others, in order to get things done
• Ability to manage clients and stakeholders in a way that builds trust, alignment, and healthy environments for individuals and teams
• Understand the merits of different software development methodologies (e.g., agile, lean) and how to put them into practice
• Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients)
• Passionate about creating better public outcomes through great government services
• A mindset and work approach that aligns with our core values
• Ability to travel for work from time to time

Responsibilities

• Drive discovery efforts to deeply understand complex problem spaces, translating insights into clear, actionable actionable problem statements and defined opportunity areas
• Translate needs from users and government partners into a product strategy, such as vision, objectives, measures of success, product roadmap, and product backlog
• Manage the direction, scope, and priorities of product initiatives, building from user research to minimum viable products to scalable solutions
• Facilitate team ceremonies such as planning meetings, stakeholder syncs, and retrospectives
• Draw on data and feedback to inform the product strategy and roadmap
• Work in close partnership with government teams to transfer digital skills and product knowledge throughout the course of the project
• Creatively navigate bureaucratic challenges, paving the way for more intuitive processes in the future
• Collaborate with government partners to ensure compatibility with existing processes and technologies

Preferred Qualifications

• Prior experience working in the civic tech space
• Experience working in a remote-team environment

Benefits

• Medical insurance, dental insurance, vision insurance
• Short-term and long-term disability insurance
• Life and AD&D insurance
• Dependent care FSA, healthcare FSA, health savings account
• Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period
• Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays
• Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents
• Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options
• Business development / sales bonuses
• Referral bonuses
• Annual $2,000 allowance for professional development
• Annual $750 allowance for tech-related purchases
• Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)
• Dollar-for-dollar charity donation matching, up to $500 per year
• Flexible, remote-friendly work environment
• An environment that empowers you to unleash your superpowers for public good