Remote Videogames Customer Service Representative

Summary

Join Keywords Studios Mexico as a customer service representative for written support and contribute to providing excellent customer service to players. The ideal candidate will have strong written and verbal communication skills in English, ability to multi-task, and adapt to a constantly evolving environment.

Requirements

• Strong written and verbal communication skills in English
• Ability to multi-task
• Ability to easily adapt in a constant evolution environment
• Excellent customer service skills
• Ability to actively listen to instructions and execute tasks communicated
• Full-time availability
• High School Diploma preferred but not required

Responsibilities

• Communicates with players and solves their problems
• Provides excellent customer service through chats, emails, and tickets

Benefits

• Law Benefits
• 2 days off
• Career path
• Medical expenses insurance after 3 months
• Saving funds after 3 months
• Grocery tickets ($1,200) after 3 months