Remote Wider Circle Community Engagement Specialist

Summary

Join Wider Circle's team as a Community Engagement Specialist to lead the Connect For Life program, engage with members, and foster relationships among them. The successful candidate will radiate confidence and empathy, establish trust, and skillfully switch between group and one-on-one interactions.

Requirements

• 3+ years in community outreach, teaching, or facilitation. Healthcare experience is a plus
• Associate's degree preferred; 5+ years of relevant experience may be considered instead of a degree
• Community Building: Experience creating or supporting a community of 500+ members
• Organizational Skills: Able to prioritize tasks, stay organized, and follow through on commitments
• Tech Savvy: Comfortable using web-based and app-based systems
• Independent Worker: Able to manage tasks and responsibilities in a remote environment with little supervision
• Transportation: Reliable transportation for home visits, willing to travel 20-50 miles

Responsibilities

• Lead the Connect For Life program, utilizing Wider Circle's developed curriculum to build trust and promote health
• Strategically plan, and host virtual and in-person events to foster relationships among members and contribute to positive wellness outcomes
• Proactively contact members, ensuring participation in Chapter events and various group activities, conducting one-on-one home visits, and facilitating monthly engagement
• Record member interactions (all member outreach, attendance, and attempts to contact members) for effective tracking and reporting through wider circles online digital systems in a timely manner
• Identify natural leaders within the community and invite them to serve as Wider Circle Ambassadors, enhancing member connections and event coordination
• Connect with potential members, developing personalized plans to enroll them in the Connect For Life program
• Serve as a liaison, connecting members to their health plans and to each other. Support members in needs as it relates to helping them with health care services, doctor appointments or assisting them in closing care gaps
• Hold yourself accountable for achieving membership engagement and growth goals, monitoring success through metrics such as attendance, feedback, and other relevant data
• Manage your time and ability to track and report out on hours worked in a remote environment
• Conduct in-home visits to meet with members that you are unable to reach or to meet with them to review member needs and encouragement to get them to events

Benefits

• Opportunity to grow with the company
• Full-time hours available
• Flexible schedule
• Opportunity to make the world a better place