Resident Architect

Summary

Join dbt Labs as a Resident Architect (RA) and be one of the first to build this specialized role within the Professional Services team. You will drive customer outcomes by working on impactful technical projects, including implementation, troubleshooting, and solutioning for dbt Cloud Enterprise customers. The role involves consulting on architecture and design, ensuring strategic customers adopt the product, and collaborating with internal teams. You will provide critical feedback to improve dbt Labs products and become a product expert. This position requires 3+ years of experience with technical data tooling in a customer-facing role, deep expertise in a data platform (Snowflake, Databricks, BigQuery, Redshift), and experience with dbt Cloud. Excellent communication and organizational skills are essential, and some travel is required.

Requirements

• You have 3+ years experience working with technical data tooling in a customer-facing post-sales, technical architect or consulting role
• You have deep expertise in at least one data platform (Snowflake, Databricks, BigQuery, Redshift)
• You have experience using, deploying, or configuring dbt Cloud - working with dbt for minimum 1 year
• You are proficient in writing SQL and python in analytics contexts
• You look forward to building skills in technical areas that support deployment and integration of dbt Cloud solutions to complete customer projects
• You are customer focused - embracing one of core values that users are our best advocates
• You are highly organized. Comfort with technical project delivery - managing scope, timelines, and deliverables - this role will be staffed on multiple engagements at once
• You communicate clearly and concisely with internal and external stakeholders - demonstrating a capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
• You thrive in a remote organization that highly values transparency and cross-collaboration
• You will travel 2-4x/year to company wide events

Responsibilities

• Drive customer outcomes
• Be one of the first RAs on our Professional Services team - help build out a specialized role from the ground up
• Work on a variety of impactful customer technical projects - inclusive of implementation, troubleshooting configurations, instilling best practices, and solutioning MVPs and long term solutions to customer specific requirements
• Consult on architecture and design
• Ensure our most strategic dbt Cloud customers are adopting the product
• Collaborate with other internal customer facing teams at dbt Labs - Sales, Solution Architects, Training, Support
• Provide critical feedback to dbt Labs product and engineering teams to improve and prioritize customer requests and ensure rapid resolution for engagement specific issues
• Become a product expert with dbt in the context of the modern data stack (if you aren’t already)

Preferred Qualifications

• You have obtained the dbt Analytics Engineering Certification
• You have the ability to advise on dbt Cloud recommendations, and build direction/consensus with the customer to move forward
• Experience with traditional Enterprise ETL tooling (Informatica, Datastage, Talend)

Benefits

• Unlimited vacation time with a culture that actively encourages time off
• 401k plan with 3% guaranteed company contribution
• Comprehensive healthcare coverage
• Generous paid parental leave
• Health & wellness stipend
• Flexible stipends for: Home office setup
• Learning and development
• Office space