Retail Team Lead

Summary

Join Dr. Squatch as the Retail Team Lead, Canada, and manage key retail channels to drive growth and achieve performance objectives. This full-time role, approved for remote work, involves P&L ownership, strategic account management, and team building. You will collaborate with the Head of International and the Global Retail Sales Team. The ideal candidate possesses 10+ years of experience managing retail customers and a deep understanding of the Canadian retail landscape. Compensation is competitive, ranging from $150,000 to $175,000 USD, commensurate with experience. Benefits include medical, dental, vision, 401k with company match, and PTO.

Requirements

• 10+ years of experience in Sales, Business Development, or Account Management background in CPG - preference for prior category experience in personal care or wellness
• Blend of experience between large established brands and early-stage ups
• Experience working with Tier 1 Canadian Accounts (e.g., Walmart, Costco, Loblaws, Shoppers Drug Mart, etc.)
• Proven success in achieving aggressive sales goals
• Prior experience managing multiple broker networks
• Prior experience optimizing performance and managing third-party merchandising groups
• Deep understanding of the landscape for national accounts, brokers, distributors, etc
• Ability to travel when necessary
• Excellent communication skills
• Interest in health and wellness, personal care, and/or eCommerce industries

Responsibilities

• Collaborate with the Head of International and the Head of Retail to build and execute our sales strategy in Canada to encourage trial, market share growth & household penetration
• Manage the Canadian retail P&L, ensuring revenue and profitability goals are met. Conduct analysis to recover accounts and identify new growth opportunities
• Build and maintain strong relationships with key retail partners, including negotiating contracts, terms, and promotional opportunities
• Drive progress in collaboration with our marketing team to create visually stunning, best-in-class merchandising destinations for Dr. Squatch on shelf
• Develop and own strategy for trade promotions & customer spending by account
• Work directly with retail partners to identify assortment needs and collaborate with the commercialization team to ensure timely launch of new products into retailers
• Drive the development of sales pitches and annual line reviews, showcasing product innovation and category insights
• Present account performance, priorities, and strategies to leadership regularly
• Work closely with Marketing, Supply Chain, Finance, and other teams to ensure alignment on product launches, pricing strategies, promotional planning, and overall retail execution
• Provide key inputs for account-specific demand forecasts

Preferred Qualifications

• Experience scaling a brand and pioneering retail sales
• Experience launching international retail sales
• Experience working in the consumer products industry
• Someone who gets things done without perfect resources is innovative and works with a sense of urgency
• Someone who has high standards takes ownership and is invested in the outcome
• Someone who proactively helps others stays positive and has a good sense of humor

Benefits

• Medical
• Dental
• Vision
• 401k with Squatch match
• PTO
• Healthy snacks
• Frequent company events
• Free products