Review Team Lead

Summary

Join DISCO as a Review Team Lead and work alongside review teams, leveraging DISCO AI for document review. You will oversee and train reviewers, provide insights to improve client outcomes, and drive exceptional results using dataset trends and review quality. Responsibilities include team management, documentation, quality control, talent development, and client engagement. The ideal candidate possesses 2+ years of document review experience, 1+ year of quality control experience, and familiarity with review platforms like DISCO or Relativity. DISCO offers a fun work environment, competitive benefits (medical, dental, vision, 401k), competitive salary with RSUs, flexible PTO, and growth opportunities.

Requirements

• 2+ years of document review experience at a law firm, in-house legal department, consulting firm, or managed review provider
• 1+ years of quality control experience on managed review projects
• Experience with one or more review platforms such as DISCO, Relativity, Everlaw, Axcelerate, etc

Responsibilities

• Serve as the main point of contact for review teams during DISCO Managed Review projects
• Create a collaborative team environment and address potential issues to ensure client and reviewer satisfaction
• Analyze dataset trends, identify potential problems, and implement solutions for clients and reviewers
• Implement and suggest changes to AI-driven workflows, reducing client costs and enhancing speed-to-evidence
• Maintain and improve DISCO standard documentation, including review protocols, status reports, and training guides
• Provide feedback and guidance to reviewers, ensuring industry-leading speed and accuracy
• Implement review and quality control workflows to ensure accuracy and efficiency
• Exercise quality control and training/query resolution responsibilities with respect to the review teams
• Foster talent development, training, and continuous improvement within the review teams
• Provide solutions to clients by understanding their pain points and providing solutions through collaboration and technology
• Track operational parameters, cost, efficiency, and quality metrics to suggest improvements

Preferred Qualifications

Strong understanding of AI capabilities and applications

Benefits

• Open, inclusive, and fun environment
• Benefits, including medical, dental and vision insurance, as well as 401(k)
• Competitive salary plus RSUs
• Flexible PTO
• Opportunity to be a part of a company that is revolutionizing the legal industry
• Growth opportunities throughout the company