Risk Mitigation Lead

Summary

The job is for a Risk Operations Lead who will manage a team of 8-12 agents focused on risk mitigation and scams for all Cash App products. The role requires cross-functional collaboration, operational management, leadership, strategic planning, and industry expertise in fraud, e-commerce, and payments. The position is remote and offers full-time employee benefits such as healthcare coverage, retirement plans, wellness programs, paid time off, parental leave, learning and development resources, life insurance, AD&D, disability benefits, and equity plan participation.

Requirements

• 5+ years of work experience in the financial services, fintech, or Risk industry role
• Strong understanding of fraud in a financial services environment, a significant plus
• 2+ years of direct people management experience

Responsibilities

• Operational Management
• Management Reporting & Metrics
• Leadership & Mentorship

Benefits

• Healthcare coverage (Medical, Vision and Dental insurance)
• Retirement Plans including company match
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits