Senior Salesforce Consultant

Summary

Join Fíonta as a Senior Salesforce Consultant to lead Salesforce implementations for nonprofit and association clients. You will define technical strategy, guide implementation teams, and act as a trusted advisor. Responsibilities include leading end-to-end implementations, architecting scalable solutions, conducting stakeholder interviews, designing technical solutions, and performing hands-on configuration. Project delivery involves partnering with project managers, decomposing requirements, conducting quality assurance, and resolving critical issues. You will also mentor consultants, foster knowledge sharing, and collaborate with cross-functional teams. Business development includes supporting pre-sales activities and serving as a subject matter expert. Fíonta offers a remote-first work environment.

Requirements

• 3+ years of experience leading Salesforce implementation projects
• Active Salesforce certifications required (minimum 2 of the following): Nonprofit Cloud Consultant (NPC)
• Nonprofit Success Pack Consultant
• Sales Cloud Consultant
• Service Cloud Consultant
• Platform Administrator - Required
• Deep expertise with Nonprofit Success Pack (NPSP) and Nonprofit Cloud (NPC)
• Strong understanding of Salesforce platform capabilities, limitations, and best practices
• Experience with integration patterns, data migration, and third-party applications
• Proven track record working with nonprofit organizations or associations
• Understanding of nonprofit business processes including fundraising, program management, and constituent engagement
• Experience translating nonprofit requirements into technical solutions
• Consultative Approach: Ability to understand client needs, provide strategic recommendations, and build trusted advisor relationships
• Communication Excellence: Strong written and verbal communication skills with ability to present technical concepts to non-technical stakeholders
• Problem-Solving: Creative approach to solving complex business challenges with innovative technical solutions
• Self-Management: Ability to work independently, prioritize multiple projects, and meet deadlines in a fast-paced environment
• Team Collaboration: Proven ability to work effectively in distributed teams and foster collaborative relationships

Responsibilities

• Lead end-to-end Salesforce implementations from discovery through deployment
• Architect scalable solutions leveraging Salesforce platform capabilities, integrations, and third-party applications
• Conduct stakeholder interviews and requirements gathering sessions to define project scope and success criteria
• Design and document technical solutions that align with client business objectives
• Perform hands-on configuration and customization using declarative approaches
• Partner with Project Managers to ensure successful project delivery within scope, timeline, and budget
• Decompose complex requirements into actionable work items aligned with team capabilities
• Conduct quality assurance reviews of team deliverables before client presentations
• Lead critical issue resolution and risk mitigation activities
• Maintain project documentation and ensure adherence to delivery best practices
• Provide technical mentorship and guidance to Salesforce consultants and developers
• Foster knowledge sharing and continuous learning within the delivery team
• Collaborate with cross-functional teams to ensure cohesive solution delivery
• Support pre-sales activities including solution design and proposal development
• Participate in sales engineering efforts to demonstrate platform capabilities
• Serve as subject matter expert during client presentations and workshops

Preferred Qualifications

• Knowledge of Agile/Scrum methodologies
• Experience with DevOps practices and tools
• Additional Salesforce certifications (Architecture, Integration, Data)
• Background in change management and user adoption strategies

Benefits

• Health
• Dental
• 401k
• Vacation
• Holidays