Intelligent Technical Solutions is hiring a
Sales Admin Assistant

Summary

Join Intelligent technical Solutions as a Client Success Administrator (CSA)/CAMigo to support the sales team by understanding technological solutions and effectively communicating with clients. The role involves administrative support, client relationship management, and technical understanding to ensure seamless service delivery and client satisfaction.

Requirements

• Demonstrated experience in client success, account management, or sales support
• Strong background in customer service and sales
• Familiarity with CRM software and customer support tools
• Strong client relationship management skills
• Excellent communication and interpersonal abilities
• Ability to multitask and prioritize effectively
• Strong organizational skills and attention to detail
• Analytical and data interpretation skills
• Proficiency in Microsoft Office Suite
• Flexibility in a fast-paced environment
• Technical background is essential

Responsibilities

• Uncover new business opportunities with existing clients and grow accounts within the assigned territory
• Develop and present solutions based on customers' business requirements
• Understand various delivery methods for solutions and anticipate what will work best for clients
• Analyze client needs and create supporting documentation
• Coordinate and prepare Strategic Business Reviews (SBRs) by compiling necessary client data, preparing presentation materials, and organizing prep sessions for the pod members
• Ensure all client meetings, including SBRs, are scheduled in advance, confirmed, and well-prepared
• Maintain accurate client records, including contact details, service tickets, SBR schedules, and ensure opportunities are tracked and updated
• Call clients weekly to maintain engagement and satisfaction
• Coordinate meetings, appointments, and other touchpoints for client engagement
• Generate quotes by sourcing product costs and overseeing the order process from creation to client approval and follow-up
• Use company CRM and knowledge management tools to provide various levels of sales reporting
• Manage quotes and orders, ensuring accuracy and timely follow-up
• Support the sales process by updating ticket boards, tracking proposals, and coordinating with purchasing on order-related inquiries
• Assist in compiling KPIs and performance reports, highlighting the team’s achievements and areas for improvement

Benefits

• Paid US Holiday
• Night Shift Bonus
• Paid Time Off (15 Vacation Days per year)
• Comprehensive Health Plans / HMO (Employee & Dependent/s)
• Life and Accident Insurance
• Accident and Disability Coverage
• Company-paid training and certification
• Health & Wellness Program
• Dental & Vision
• Salary Advancement