Sales Administrative Assistant

Summary

Join AvantStay, a rapidly growing tech-enabled hospitality company, as a Sales Administrative Assistant! This role provides crucial administrative and secretarial support to our sales team. You will manage contracts, correspondence, reservations, and proposals, ensuring seamless sales operations. The ideal candidate is detail-oriented, highly organized, and a strong communicator, thriving in a fast-paced environment. This is a full-time, fully remote position offering flexibility and a competitive hourly rate.

Requirements

• Minimum of 2 years in an administrative or sales support role, preferably in the hospitality, hotel, or short-term rental industry
• Strong verbal and written communication skills, with the ability to engage with guests, colleagues, and management at all levels
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Familiarity with reservation platforms such as Airbnb, VRBO, HotelPlanner, CVent, or similar
• Ability to manage multiple tasks in a high-energy, fast-paced, and sometimes stressful environment
• Strong organizational skills with keen attention to detail
• Professional demeanor, positive attitude, and a team-oriented mindset
• Self-motivated and adaptable to new processes and systems
• Fluency in English (written and spoken) is required
• Flexibility to work occasional late nights and weekends as needed

Responsibilities

• Process inbound leads and submit RFPs (on platforms such as HotelPlanner) for designated properties
• Administer administrative duties such as reservation creations, contract execution, correspondence, creating internal documents, and communicating with guests for post-booking inquiries
• Assist multiple sales managers with reservation flow and in determination of contract types and terms
• Generate reports from third-party platforms (e.g., HotelPlanner, CVent, Airbnb, VRBO) as required
• Participate in monthly sales meetings and assist with month-end reporting
• Maintain accurate sales files and manage collateral inventory
• Assist guests with reservations and track bookings in designated systems
• Work cross-functionally with local teams, revenue management, and the broader sales team
• Adapt to new tasks and responsibilities as needed

Benefits

• Flexible & fully remote - work from anywhere!
• Full-time position
• Pay range is USD $10-14/hour based on experience & location