Sales Agent

Summary

Join IMPACT BRANDS, a leading health and wellness company, as a remote Sales Agent and help impact billions of lives! Enjoy a remote work culture with perks like a welcome gift, internet subsidy, and a health and wellness budget. You will perform high-volume outbound sales calls, clarify customer information, build positive relationships, and promote new products and services. Career advancement opportunities are available for exceptional performers. Enjoy 15+ paid holidays, a birthday gift, team-building activities, and two paid volunteer days annually. A permanent contract and global flatwork culture are also offered.

Requirements

• Previous experience with Outbound calls, including managing cold calls functions
• Strong phone presence with exemplary customer service and sales skills
• Excellent communication skills with active listening
• Customer focus and adaptability to different personality types
• Strong problem-solving and excellent interpersonal skills
• Ability to multi-task, set priorities, and manage time effectively
• Ability to handle stressful situations appropriately
• Excellent written and verbal English language skills
• Proficient in relevant computer applications

Responsibilities

• Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues
• Clarify information and provide recommendations and solutions to customers via telephone calls
• Build positive work relationships with customers to enhance the image and public perception of a company
• Strive to improve customer satisfaction through excellent customer service
• Place outbound calls to customers to promote new products and services
• Complete call notes and call reports as necessary and update them in the database
• Obtain and evaluate all relevant data to handle complaints and inquiries
• Keep a high level of knowledge about existing products and services

Preferred Qualifications

• Medical or healthcare industry experience is a plus, enhancing the candidate’s ability to engage effectively in this position
• Experience in the Healthcare Industry is an advantage

Benefits

• Welcome Gift
• Remote work
• More free time. Enjoy 15+ Working Days of Holidays to recharge and relax from work
• Internet subsidy
• Health and wellness budget
• Birthday Gift
• Team spirit
• Professional growth
• Volunteering. Embrace the opportunity to dedicate 2 paid days each year towards personal growth and community impact
• Permanent contract
• Global flatwork culture