Sales And Support Representative

Summary

Join Whizz, a company revolutionizing transportation for delivery drivers with e-mobility solutions, and become a key member of our expanding Remote Sales & Support team. You will ensure customers receive the best possible experience by efficiently handling calls, providing detailed information about electric bikes, addressing concerns, and using proven sales techniques. This role requires fluency in French, excellent English, sales/support experience, strong problem-solving skills, and reliable equipment. Whizz offers a competitive salary with performance bonuses, a supportive team environment, and opportunities for professional growth.

Requirements

• Native/Fluent French speaker
• Excellent knowledge of English (C1-C2 level)
• 1+ years of experience in a sales/support role
• Exceptional problem-solving and negotiation skills
• High-speed internet connection, personal computer, and headset

Responsibilities

• Efficiently handle a large number of calls, ensuring a high level of service
• Proactively provide in-depth details about our electric bikes, arrange appointments and manage deliveries
• Address customer concerns and objections diligently, ensuring their satisfaction and trust in our services
• Use proven selling techniques to turn potential customers into loyal clients

Benefits

• Competitive salary with performance bonuses
• Friendly and supportive team
• Opportunity to work and grow professionally at an international level