Enterprise Sales Representative, Strategic Accounts Representative

Summary

Join LifeLabs Learning as an Enterprise Sales Rep (Strategic Accounts Rep) and contribute to the growth of our L&D solutions within the Financial Services and Healthcare sectors. You will be responsible for identifying and nurturing sales leads, conducting discovery calls, and closing deals with enterprise accounts. This role requires a strong understanding of the enterprise sales process, including RFPs and complex buyer processes. Success in this position involves achieving sales targets, maintaining a healthy pipeline, and exceeding efficiency scores. You will collaborate with marketing and other sales consultants to identify new business opportunities and contribute to the overall success of the Business Development department. The position offers a competitive salary, bonus structure, and comprehensive benefits package.

Requirements

• Minimum 7 years client-facing new business sales experience, preferably selling in Edtech, HR, L&D, Organizational Development, or a related field
• Knowledge of consulting techniques (e.g., asking open questions, framing a conversation)
• Strong written communication skills (particularly the ability to write clear and playful emails)
• Time management and organization skills

Responsibilities

• Identify, start and cultivate relationships with strategic target buyers (prospecting), practicing a relationship-focused and value-first approach as an expert L&D consultant
• Collaborate with marketing, and other sales consultants, to identify new business opportunities within our existing prospect and client base (e.g. parent companies, other child companies, industry/geographic colleagues)
• Deeply understand each prospective client’s needs, goals, obstacles, organizational culture, and organizational structure
• Monitor sales and client satisfaction results and share insights and proposals with the larger Business Development department
• Collaborate with the Growth and Marketing team to assess our sources of leads and prospects and generate ideas for how to make our Enterprise business development strategy even more effective
• Develop an understanding of Enterprise/Strategic accounts,key businesses, trends, challenges, and opportunities
• Lead discovery and follow-up conversations with prospective clients on your own as a keen diagnostician, thoughtful partner, and subject matter expert on learning and development
• Propose (and close) thoughtful and simple solutions to meet their needs
• Follow up with prospective clients with value-adds and invitations to connect
• Respond to prospective client inquiries within 24 hours of inquiry. Respond to all subsequent emails and team emails within 48 hours (or earlier if requested or as appropriate)
• Send all necessary materials on time and with accuracy (e.g., workshop descriptions, Program Plan, and program notes to Facilitators)
• Show up to all calls and meetings on time and send follow-up materials when promised
• When leading virtual calls, have a strong internet connection, quiet space, presentable appearance and distraction/clutter-free background
• Review on your own, and with your Role Sponsor, your Hubspot (CRM) metrics to keep learning and growing
• Attend on site key account meetings, Culture Club and other events (e.g. conferences, partner events, networking events) in your assigned geographic area (comp time available for after-hours events) to connect with leads, prospects, and clients
• Leverage events and Growth initiatives as pipeline-generating resources by inviting target leads and prospects and following up with them accordingly
• Represent LifeLabs with clarity, timeliness, energy, warmth, authority, and playfulness
• Showcase the value of LifeLabs benefits (elicit ‘aha moments!) and encourage space for prospects to ask questions and share their thoughts
• Respond to prospects’ questions accurately and clearly, providing useful client examples, research, or knowledge
• Be prepared for events by doing research ahead of time and reviewing client-specific information from Hubspot. Have a strong internet connection, and quiet, distraction-free background for virtual events
• Arrive at least 15 minutes early for in-person events and 5 minutes early for virtual workshops (unless asked otherwise)

Preferred Qualifications

Experience working in the tech industry

Benefits

• Medical, dental, and vision insurance
• Flexible vacation policy, 10 federal holidays, 2 LifeLabs holidays, Kind Fridays (employees have the option to end work at 3pm local time on Fridays), and CLean Break (Paid Time Off benefit during the last week of the year)
• 401K match
• Team profit share
• 4 Learning Days
• Dedicated peer coach
• Ongoing training
• Biannual team retreats
• Remote (can be based anywhere in the U.S.)
• Salary + bonus (Success Share) + sales incentive plan
• Quarterly Success Share program which is a 10% bonus on your eligible earnings when we hit our quarterly revenue target
• Long-Term Incentive Plan (LTIP)