Sales Executive V

Summary

Join Rackspace as a sales expert specializing in identifying, developing, and closing profitable opportunities with new and existing customers. You will own and cultivate customer relationships, collaborating with internal resources to address customer and company priorities. Leveraging subject matter expertise, you will provide solutions aligned with business-unit goals. Responsibilities encompass the entire sales cycle, from acquiring new customers to expanding existing accounts. You will utilize industry knowledge to differentiate Rackspace and build strong relationships with strategic clients, presenting impactful business solutions. This role requires an entrepreneurial mindset and the ability to engage with C-suite executives. Higher-level responsibilities include large deal business development and retention of high-value customers.

Requirements

• Possess expert-level knowledge in professional sales training and sales process
• Have expert-level understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline
• Possess expert-level knowledge of Rackspace product portfolio, strategy, competitors, and customers
• High School Diploma or regional equivalent required
• Bachelor's Degree required, preferably in field related to role
• 12 - 14 years of experience in the field of role required
• Domestic/international travel required, greater than 50%
• Analytical Skills
• Buying Process Skills
• Client/Customer Service
• Data-driven Decision Making
• Leadership
• Negotiation Skills
• New Account Acquisition Skills
• People Management
• Public Speaking
• Presentation Building
• Quality Assurance
• Sales Lead Generation Skills
• Sales Management
• Sales Operations Management

Responsibilities

• Be responsible for the full sales cycle from lead to close
• Build and own account plans, including pursuit plan, timeline, deliverables, and goals, for named prospects and strategic accounts assigned to them
• Build and own integrated portfolio plan to prioritize activities targeted at prospects and customer base
• Provide input into additional strategic pursuits within territory that align with overall Rackspace competitive strategy
• Coordinate with Marketing and BDRs to select targeted marketing plays to run for sales plays
• Lead defined sales process for all Rackspace solutions
• Conduct targeted outbound prospecting within assigned accounts. Collaborates with sales support on outbound efforts and lead generation activities
• Utilize business relationships to drive new business opportunities for new and/or existing enterprise accounts
• Engage potential customer to understand high-level needs and verify right fit for Rackspace solution and to qualify leads based on set framework
• Perform proactive assessments of how well Rackspace solutions meet the customer requirements and what customization would be required; presents the assessment to customers as part of the sales process
• Lead efforts to create proposal for solution to prove value add. Provides customers with Rackspace product offering based on facts and an understanding of their current/future business needs and objectives
• Develop and deliver innovative strategies that benefit customers and/or customers
• Develop and nurture relationships with key stakeholder to drive decisions that result in the close of the sale
• Lead the negotiation, closure, and documentation of customer contracts and renewals
• Proactively identifies and participates in the resolution of complex problems that impact the direction of the business
• Identifies opportunities to create promoter Partners & Customers and works to identify new ways to leverage our product set in order to delight them
• Cultivate and maintain strong relationships with Support Teams, Account Managers and Sales Support Teams
• Work closely with Sales Engineers, Technical Sales Reps to perform in depth assessment of customer needs and infrastructures
• Utilize business relationships to drive new opportunities

Benefits

• Internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow
• We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle
• Our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others
• Rackers can leverage paid volunteer time off for any cause