Solutions Engineer

Summary

Join BeyondTrust as a Solutions Engineer and play a critical role in the technical sales process, ensuring solutions meet customer needs. You will leverage your expertise in discovery sessions, demonstrations, and proof-of-concept engagements, collaborating with cross-functional teams. This role demands technical knowledge, excellent communication, and a customer-focused approach. You will stay current with industry best practices and contribute to pre-sales activities, including presentations and RFP responses. You will also represent BeyondTrust at industry events and provide technical support to partners. This position requires experience in pre-sales engineering or technical support within privileged access management or similar fields.

Requirements

• 2+ years of experience in pre-sales engineering or technical support roles in privileged access management (PAM), identity security, or similar enterprise applications
• 3+ years of experience working with global software vendors
• Expertise in presenting technical solutions and differentiating products against competitors
• Proficiency with Microsoft Windows, Mac, Linux/Unix, Active Directory, SQL, VMware, and Hyper-V
• Excellent verbal and written communication skills, including experience presenting at trade shows or conferences
• Ability and willingness to travel up to 50%

Responsibilities

• Stay current with Solutions Engineering methodologies, industry best practices, and the latest developments in the security landscape
• Apply this expertise to deliver impactful solutions that address client needs effectively and differentiate our offerings
• Collaborate closely with Account Executives and internal teams to ensure alignment between technical and sales objectives
• Act as a bridge between customer requirements and technical capabilities, fostering clear and effective communication
• Play a pivotal role in pre-sales activities, including delivering product demonstrations, technical presentations, and guiding proof-of-concept evaluations
• Provide clear, concise, and compelling explanations of product capabilities to customers and stakeholders
• Identify opportunities to enhance processes and methodologies within the scope of pre-sales activities
• Proactively suggest and implement improvements to streamline workflows and improve outcomes
• Assist in responses to Requests for Proposals/Information (RFP/RFI)
• Represent the organization at industry events, trade shows, and customer seminars
• Provide technical support and guidance to channel partners
• Continuously enhance your knowledge of products, industry trends, and customer use cases

Preferred Qualifications

• Certifications: CISSP, CISA, CCSP, CEH, or equivalent
• Familiarity with DevOps methodologies and environments
• Experience with BeyondTrust solutions or similar technologies