Sales Information Security & Compliance Specialist

Summary

Join iManage as a Global RFI & Information Security Specialist and play a critical role in the global sales organization's success. You will manage the entire lifecycle of ISQs, RFPs, and RFIs, collaborating with cross-functional teams to gather and verify content. Maintain and update the RFP response platform, respond to customer questionnaires, and drive continuous improvement of the content library. This hands-on role requires strong communication, project management, and attention to detail. You will be a key point of contact for internal teams and customers. The position offers a chance to shape how iManage interacts with customers during critical buying cycles and contribute to a growing global team.

Requirements

• 3+ years of experience managing InfoSec questionnaires, RFPs, and RFIs in a SaaS or cloud-based technology environment
• A strong understanding of security and compliance frameworks such as SOC 2, ISO 27001, and SIG
• Familiarity with RFP response tools like Loopio, RFPIO, or Responsive
• Exceptional written and verbal communication skills, particularly in technical and compliance contexts
• Strong project management capabilities, with the ability to juggle multiple complex initiatives and meet deadlines
• Experience collaborating across functions such as Sales, Security, Legal, and Cloud Operations
• A high attention to detail and a customer-first mindset, with a commitment to delivering quality and timely responses
• The ability to learn fast, face challenges, adapt to change, and drive results

Responsibilities

• Managing the full lifecycle of ISQs, RFPs, and RFIs—including scoping, collaboration, drafting, and final delivery
• Collaborating with cross-functional teams such as Sales, Sales Engineering, Compliance, Security, Legal, and Cloud Operations to gather and verify content
• Maintaining and updating our RFP response platform (Loopio) to ensure responses are accurate, current, and aligned with evolving business and security standards
• Responding to customer questionnaires related to annual security reviews and due diligence efforts
• Driving continuous improvement of our content library, including structure, governance, and global alignment
• Proactively managing timelines and communicating milestones to ensure we meet customer deadlines
• Serving as a key point of contact for internal teams and customers regarding RFP and InfoSec response expectations

Preferred Qualifications

• Certifications such as CISSP, CISM, or ISO/IEC 27001 Lead Implementer or Auditor
• APMP Foundation Certification in proposal management or related experience
• Experience supporting enterprise software sales in regulated industries such as legal, financial services, or healthcare
• Prior experience working within legal tech or other B2B SaaS organizations
• Familiarity with Salesforce or similar CRM systems
• PMP, CAPM, or Certified ScrumMaster certifications demonstrating structured project execution
• Technical writing certifications such as CPTC or formal training in writing for security/compliance audiences

Benefits

• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation
• Own my career path with our internal development framework
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture
• Enjoy flexible work hours that empower me to balance personal time with professional commitments
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events
• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data
• Rewarding me with an annual performance-based bonus
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave
• Providing me with a flexible time off policy to take the time off that I need
• Having multiple company wellness days each year to prioritize mental health and well-being
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources