Sales Support Rotational Program

Summary

Join us to start Caring. Connecting. Growing together. Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really feel. Great work is the product of solid purpose, conviction, and pride – pride in your ability and your product.

Requirements

• Currently in final year of obtaining a Bachelor’s degree (or obtained degree no longer than 24 months prior to position start date, from an accredited college/university). Bachelor’s Degree must be obtained prior to start of employment
• Experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook)
• Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)

Responsibilities

• Participate in a 24-month Rotational Program that will provide a structured curriculum and on-the-job sessions that will expose you to broad skills, tools, and functional departments within the Sales & Distribution Organization
• Gain industry knowledge
• Enhance communication and presentation skills
• Review reporting practices and utilize analytical skills
• Learn and understand different work styles
• Formalize individual development plans
• Learn and live our corporate culture and values
• Access a very comprehensive repository of online self-development tools and resources
• Build Agent sales success and loyalty through timely and effective interaction resolution, which includes; sales interaction support, resource navigation, managing escalations, engaging appropriate resources as needed to drive sales transaction completion
• Provide interaction resolution updates using effective oral and written communication
• Interact with Sales Agents regularly via various communication channels; those channels may include inbound calls, inbound chats, inbound e-mails, or outbound calls as driven by business need
• Other duties and projects needed and assigned by business management

Preferred Qualifications

Work or volunteer experience in sales, customer service, health care, or health insurance