Salesforce Architect, Digital Customer Experience

Summary

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software.

Requirements

• At least 3 years experience in a hands-on solutions architect, technical architect, or development role
• At least 2 years experience in Salesforce development working with custom objects, automations (APEX), and integrations
• Knowledge of relational database theory and able to query using SQL, SOQL, or similar
• Understanding of types of APIs and API design patterns such as REST, SOAP, GraphQL, gRPC, and webhooks, and ability to explain the tradeoffs with each design
• Ability to coach business systems analysts, admins, and developers on best practices and standards
• Ability to explain technical concepts to non-technical team members
• Sigma, Snowflake, Tableau, Power BI, or Python report building experience
• Experience with Git or Github
• Extreme attention to detail and accuracy

Responsibilities

• Work closely with the Director, Digital Customer Experience to develop and maintain the technology roadmap aligned with business goals and objectives
• Lead the design and implementation of high impact, high visibility business systems that meet organizational needs, ensuring seamless integration with existing systems and technologies
• Collaborate closely with business systems analysts and business stakeholders to gather requirements and translate them into technical specifications and system designs
• Monitor for reoccurring issues, system/data or process gaps and proactively identify potential sources of increased efficiency and enhancements
• Lead initiatives for continuous improvement of business systems and processes
• Develop standards for, create and maintain comprehensive documentation of system architecture, processes, and configurations
• Evaluate and select appropriate technology stacks and platforms for implementing business solutions
• Conduct periodic access reviews and penetration testing to meet security and audit requirements
• Provide training and support to internal users

Benefits

• Competitive salary
• 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs