Salesforce Developer

Summary

Join our team as a skilled Salesforce Developer specializing in Salesforce Voice Solutions. You will design and implement voice-enabled CRM systems, optimize workflows, and leverage AI for enhanced customer engagement and sales performance. Work remotely from anywhere in Latam! Responsibilities include developing and configuring Salesforce Voice functionality, streamlining workflows, integrating with third-party applications, and building custom components. You will also conduct testing, collaborate with stakeholders, and provide user training and documentation. A stable long-term contract, continuous training, and private health insurance are offered.

Requirements

• Proven experience as a Salesforce Developer with a focus on implementing Salesforce Voice Solutions
• Proficiency in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce Flow
• Experience with AI and analytics tools, such as Salesforce Einstein or other predictive insight platforms
• Strong knowledge of Salesforce Sales Cloud, Service Cloud, and CRM workflows
• Familiarity with API integrations and middleware tools for voice and data synchronization
• Excellent problem-solving skills and the ability to deliver scalable, efficient solutions
• Fluent in English

Responsibilities

• Design and Implement Voice Solutions: Develop and configure Salesforce Voice functionality to enable seamless communication and customer interactions
• Optimize CRM Workflows: Streamline workflows within Salesforce to enhance operational efficiency and ensure seamless integration with voice-enabled systems
• Leverage AI-Powered Insights: Implement AI tools to provide actionable insights, improve customer communication, and drive data-driven decision-making
• Integration Expertise: Collaborate with cross-functional teams to integrate Salesforce Voice with third-party applications, ensuring compatibility and data synchronization
• Customization and Development: Build custom Apex classes, triggers, and Lightning Web Components (LWC) to support unique voice-based use cases
• Testing and Debugging: Conduct rigorous testing of voice-enabled features to ensure system reliability and performance
• Stakeholder Collaboration: Work closely with sales, customer service, and technical teams to understand business needs and translate them into scalable voice solutions
• User Training and Documentation: Provide training and create detailed documentation to support end-users and ensure smooth adoption of voice-enabled CRM tools

Preferred Qualifications

Salesforce certifications such as Salesforce Platform Developer I/II and Salesforce Service Cloud Consultant are highly desirable

Benefits

• A stable long-term contract
• Continuous training
• Private health insurance
• Flexible schedule