PointClickCare is hiring a
Salesforce Developer III in

Summary

The Sr. Salesforce Developer role at PointClickCare involves working with cross-functional teams to define and develop system requirements, leading technical documentation, providing training, and ensuring the long-term health of Salesforce and NetSuite. The position requires a university degree or college diploma, various Salesforce and NetSuite certifications, hands-on experience as a Salesforce and NetSuite Developer, proficiency in Apex, JavaScript, and VisualForce, and specific knowledge of Salesforce.com Sales & Service Cloud key concepts.

Requirements

• University degree or College diploma
• Salesforce Administrator certification
• Salesforce Platform App Builder certification
• Salesforce Platform Developer certification
• 5+ years hands-on experience as Salesforce Developer
• 2+ years hands-on experience as NetSuite Developer
• Expert understanding of Salesforce.com Sales & Service Cloud key concepts, including: Campaign Management, Lead Management, Opportunity Management, Territory Management & Case Management
• CPQ & Billing, Experience Cloud, and CRM Analytics experience is a major asset
• Salesforce Platform Developer II certification
• Proven business process acumen
• Proficient in Apex, JavaScript, and VisualForce
• NetSuite Application Developer Certification preferred
• Working experience of SuiteScript, SuiteFlow, SuiteTalk, and SuiteBuilder
• Experience with SuiteCommerce is preferred
• NetSuite Administrator and Foundation certifications are preferred
• Demonstrating strong written and verbal communication
• Collaborating across multiple internal teams
• Demonstrating organization, time management, and multi-tasking skills
• Communicating with technical and non-technical audiences

Responsibilities

• Serve as day-to-day technical platform consultant for cross-functional teams and business units such as Sales, Professional Services, Finance etc
• Translate business requirements and project objectives into detailed system requirements and/or use cases, technical designs and implement Salesforce solutions ensuring alignment with business requirements, Org health reduction of technical debt
• Determine when to use declarative versus programmatic methods adhering to industry best practices
• Develop and maintain Apex (classes and triggers) to extend Salesforce in a scalable manner, to support business requirements
• Configures NetSuite modules based on business requirements
• Develops SuiteScripts to extend and enhance system functionality
• Creates and modifies SuiteFlow workflows to automate business processes
• Design, build, implement, document and test scalable Salesforce solutions or enhanced applications while leveraging the maximum benefit from systems and minimizing technical debt
• Peer review, perform QA checks and ensure that configurations maintain standards, integrity and reliability of Salesforce and integrated applications
• Maintain code documentation, and write / maintain test classes for all custom development
• Perform technical support processes and activities for the implementation of new or existing applications
• Monitor the efficiency and effectiveness of application operations and troubleshoots potential defects, as necessary
• Develop and deliver training materials and technical design documentation on the various products under the Enterprise Applications group
• Evaluate new products and services to judge their suitability for use
• Preliminary research and investigation of software and technologies
• Coach and mentor peers on Salesforce and NetSuite development best practices