Salesforce Quality Engineer

Summary

Join BigCommerce's Business Applications team as a Salesforce Quality Engineer and contribute to maintaining and improving core business processes. You will collaborate with various teams to craft test methodologies, identify improvements, and support the development of robust code. Responsibilities include monitoring defects, building testing frameworks, executing test plans, and advocating for best quality practices. This role requires 5+ years of software development experience with a focus on quality, a BS in Computer Science, and excellent communication skills. BigCommerce offers a collaborative environment and opportunities for growth. The position is based in Mexico and requires fluency in English.

Requirements

• You’ve got 5+ years experience in software development with a heavy focus on quality
• BS or equivalent degree in Computer Science
• You’re passionate about the quality and integrity of software experiences
• You can empathize with and advocate for users
• You have great communication skills and can help facilitate meetings, discovery sessions, story writing and documentation
• You thrive working in an agile environment where individuals and interactions matter more than process
• Have an excellent ability to communicate in English
• Will speak up when something doesn’t feel right with constructive feedback
• Ability to identify application weaknesses and bad practices
• Have excellent problem solving, critical thinking and debugging skills
• Question everything, always
• Knowledge working with JIRA
• Experience in development best practices including agile processes, testing methodologies and continuous integration
• Experience in version control concepts and tools for deployment & release management (Github or similar tools)
• You can define, measure and report on test objectives, coverage metrics, error rates and thresholds, leading and holding other engineers accountable for technical quality measurements
• To be considered an applicant you must reside in Mexico
• Please submit your resume in English for review
• Fluent in English

Responsibilities

• Monitor and manage defects at all stages of development
• Partner with the development team on Quality Dashboard
• Build a testing framework for our platform
• Investigate defects, categorize impact, and produce minimum viable test cases to reproduce them
• Plan, create, and execute test plans
• Identify test coverage gaps and implement new tests for code coverage
• Execute acceptance and exploratory testing
• Participate in group dev & UAT testing activities
• Own and develop testing tools and strategies, manage test data
• Advocate for best quality practices and tooling
• Become an expert on our platform and our business model
• Advocate for customer experience through consistency and simplicity
• Support frequent deployments to production
• Participate in agile activities and processes
• Help foster a culture of pride and obsession around delivering quality software

Preferred Qualifications

• You understand the business and technical needs of feature development and can help product managers and engineers make decisions that deliver quality features in an optimized timeframe
• Experienced with design systems, likes of Salesforce Lightning design system
• You have experience testing APIs using Postman, SoapUI, etc
• In-depth knowledge of the current industry-wide testing techniques, tools, and methodologies. Automation frameworks like Selenium (web), etc
• Salesforce Platform certification(s)
• Release management tooling like Copado, Gearset, etc
• Experience with cross-browser, cross-platform, and design constraints on the web

Benefits

• Base Salary Range: Gross MXN 500,000.00 - 980,000.00
• Health+Vision+Dental+Equity