Schedule Coordinator And Clinical Utilization Specialist

Summary

Join Pearl Talent as a fully remote Scheduling Coordinator & Clinical Utilization Specialist, enjoying a flexible schedule and the opportunity to work with top global companies. This critical role involves optimizing patient and staff schedules using Athena EMR, collaborating with various teams, and ensuring operational efficiency. You will manage scheduling conflicts, prepare reports, and contribute to improving staff productivity. The position offers a competitive salary, generous PTO, direct mentorship, professional development opportunities, and a flexible work-life balance. Pearl Talent works with exceptional founders and provides attainable retention bonuses and community opportunities.

Requirements

• Recent experience (at least 1 years) using Athena EMR for scheduling and data management
• Experience in medical scheduling, preferably in physical therapy or healthcare setting
• Experience with Monday.com
• Clinical utilization experience to ensure optimal use of staff and resources
• Excellent communication, organizational, and time management skills, with a proven ability to meet deadlines

Responsibilities

• Monitor and adjust provider schedules to balance availability, patient load, and clinical priorities, collaborating with PTs and staff to accommodate patient needs
• Serve as the main point of contact for event resource inquiries, managing scheduling conflicts and coordinating between clinical, sales, and administrative teams
• Oversee daily, weekly, and monthly schedules, managing urgent care, cancellations, and adjustments while ensuring continuity of care
• Track adherence to scheduling policies, prepare reports for the VP of Clinical Services, and recommend adjustments to improve staff productivity and operational efficiency
• Partner with sales and administrative teams to manage resources, coordinate telehealth appointments, and support the VP in staffing and schedule optimization
• Familiarization with Scheduling Systems & Tools: Athena EMR and Monday.com
• Meet with Clinical & Administrative Teams
• Review Current Schedules & Compliance
• Shadow Event Resource Coordination
• Training on Reporting & Productivity Analysis

Preferred Qualifications

• Strong problem-solving and critical-thinking abilities to resolve scheduling conflicts and patient concerns
• Familiarity with clinical operations to balance patient needs with staff availability
• Ability to manage multiple tasks and schedules simultaneously with exceptional attention to detail

Benefits

• Medical & Dental Plans
• Life Insurance for eligible spouses and children
• Health Care Flexible Spending
• 401-K contributions
• Dependent Care
• Paid Time Off
• Competitive Salary
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance
• Attainable 3, 6, 9, 12 months, and beyond retention bonuses