Schedule Coordinator & Clinical Utilization Specialist

Summary

Join Pearl Talent as a Scheduling Coordinator & Clinical Utilization Specialist, a fully remote, flexible position open to worldwide candidates. This full-time, independent contractor role requires 40 hours per week and involves managing patient and clinical staff schedules using Athena EMR and Monday.com. You will collaborate with logistical and sales teams to optimize scheduling, resolve conflicts, and ensure efficient resource utilization. The position offers competitive salary, generous PTO, direct mentorship, learning and development opportunities, global networking, and work-life balance. Pearl Talent connects top candidates with leading startups in the US and EU, offering retention bonuses and an annual retreat.

Requirements

• Recent experience (at least 1 years) using Athena EMR for scheduling and data management
• Experience in medical scheduling, preferably in physical therapy or healthcare setting
• Experience with Monday.com
• Clinical utilization experience to ensure optimal use of staff and resources
• Excellent communication, organizational, and time management skills, with a proven ability to meet deadlines

Responsibilities

• Schedule Management & Optimization: Monitor and adjust provider schedules to balance availability, patient load, and clinical priorities, collaborating with PTs and staff to accommodate patient needs
• Event Resourcing & Coordination: Serve as the main point of contact for event resource inquiries, managing scheduling conflicts and coordinating between clinical, sales, and administrative teams
• Proactive Scheduling & Adjustments: Oversee daily, weekly, and monthly schedules, managing urgent care, cancellations, and adjustments while ensuring continuity of care
• Compliance, Reporting & Efficiency: Track adherence to scheduling policies, prepare reports for the VP of Clinical Services, and recommend adjustments to improve staff productivity and operational efficiency
• Collaboration & Resource Coordination: Partner with sales and administrative teams to manage resources, coordinate telehealth appointments, and support the VP in staffing and schedule optimization
• Familiarization with Scheduling Systems & Tools: Athena EMR and Monday.com
• Meet with Clinical & Administrative Teams
• Review Current Schedules & Compliance
• Shadow Event Resource Coordination
• Training on Reporting & Productivity Analysis

Preferred Qualifications

• Strong problem-solving and critical-thinking abilities to resolve scheduling conflicts and patient concerns
• Familiarity with clinical operations to balance patient needs with staff availability
• Ability to manage multiple tasks and schedules simultaneously with exceptional attention to detail

Benefits

• Medical & Dental Plans
• Life Insurance for eligible spouses and children
• Health Care Flexible Spending
• 401-K contributions
• Dependent Care
• Paid Time Off
• Competitive Salary: To be discussed during the interview
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance