SOC Lead, Security Operations

Summary

Join Rackspace Cyber Defence as a Security Lead for Security Operations, working a 1 pm to 10 pm IST shift. Lead and manage a multi-disciplinary security operations center (SOC) serving Rackspace Cyber Defence customers. You will be responsible for ensuring customer environments remain secure, addressing threats promptly, and utilizing threat intelligence platforms. This role requires 12+ years of SOC and Security Engineering experience, managing teams, and utilizing various security tools and technologies. The ideal candidate will possess strong analytical, problem-solving, and communication skills, along with relevant certifications.

Requirements

• Experience of managing a team of Security Operations Engineers, or equivalent
• Experience of working in large-scale, public cloud environments and using cloud-native security monitoring tools such as: - Azure Security Centre and Sentinel o GCP Security Command Centre, Chronical. o AWS Security Hub including AWS Guard Duty, AWS Macie, AWS Config, AWS Security Lake and AWS CloudTrail o Vulnerability Management: Qualys, Microsoft Defender. o Endpoint Management: CrowdStrike and Microsoft Defender for Point
• Knowledge of security standards (good practice) such as NIST, ISO27001, CIS, OWASP and Cloud Controls Matrix (CCM) etc
• Experience of security controls, such as network access controls; identity, authentication and access management controls (IAAM); and intrusion detection and prevention controls
• Adept at analysing malware and email headers, and has skills in network security, intrusion detection and prevention systems; operating systems; risk identification and analysis; threat identification and analysis and log analysis
• Computer science, engineering or information technology related degree (although not a strict requirement)
• Holds one, or more, of the following certificates (or equivalent): - Certified Information Security Systems Professional (CISSP) o Systems Security Certified Practitioner (SSCP) o Certified Cloud Security Professional (CCSP) o GIAC Certified Incident Handler (GCIH) o GIAC Security Operations Certified (GSOC)
• A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail
• A great analyser, trouble-shooter and problem solver who understands security operations, programming languages and security architecture
• Highly organized and detail oriented. Ability to prioritise, multitask and work under pressure
• An individual who shows a willingness to go above and beyond in delighting the customer
• A good communicator who can explain security concepts to both technical and nontechnical audiences
• Should have experience of 12 years in SOC and Security Eng

Responsibilities

• Manage a team of first responders, as part of a resolver group (or pod), you will ensure the Customer’s operational and production environment remains secure and any threats are raised and addressed promptly. This can include monitoring at both the network and application level
• Identification of a customer’s critical assets using technical tools and interviews
• Use of, enhancement of, or implementation of new, relevant technology tooling to ensure a customer’s configuration and security policies are enforced
• Use of threat intelligence platforms such as OSINT, to understand the latest threats. Researching and analysing the latest threats to better understand an adversary’s tactics, techniques, and procedures (TTPs)
• Automation of security processes and procedures to enhance and streamline monitoring capabilities
• Ensure any reported vulnerabilities are resolved within agreed SLA timeframes
• In-depth knowledge of each Rackspace customer’s environment
• Providing relevant reporting and analysis (including breach root cause analysis, if required) to customers, on an agreed frequency
• Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc
• May be required to work flexible working hours
• Critical Incident Handling & Closure and Deep investigation and analysis of critical security incidents
• Post-breach forensic incident analysis reporting and Advanced threat hunting
• Assist with customer onboarding – loading of feeds, etc. to Sentinel
• Develop custom dashboards and reporting templates and Develop complex to customer-specific use cases
• Advanced platform administration and Solution recommendations for issues
• Co-ordinate with different teams for issue resolution