Security Operations Center Manager

Summary

Join Huntress, a fully remote, global cybersecurity company, as a Security Operations Manager. You will be responsible for defining and streamlining processes, workflows, and playbooks to enable effective 24/7 operations across millions of endpoints. This role requires experience leading cybersecurity teams, managing global operations, and developing analyst training programs. You will work with various teams to ensure consistent global operations and contribute to the company's overall mission. Huntress offers a competitive salary, bonus, equity, and a comprehensive benefits package including remote work, generous leave, and professional development opportunities.

Requirements

• Experience in leading cybersecurity teams with diverse skills and backgrounds in one or more of the following areas: Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, or Detection Engineering
• 4+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics
• 1+ year of team lead or managerial experience in a global operations center or Incident Response role
• Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain
• Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts
• Ability to identify workflows being performed and create detailed process diagrams and operating procedures
• Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds
• Experience using platforms such as Elasticsearch or Splunk to analyze and review data at scale
• Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success
• Data-driven approach with experience in Data Science concepts
• Experience with Time-Series analysis concepts, which can be applied to Operations Center focused metrics and forecasting

Responsibilities

• Design, implement, and enforce internal processes to reduce toil and increase the productivity of the operations center
• Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year
• Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career
• Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation
• Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities
• Maintain accountability for routine quality assurance for your designated region
• Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis
• Provide technical leadership for analysts of the Security Operations Center analysts
• Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture
• Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product
• Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives
• Help operationalize new technologies and services that Huntress brings to market
• Participate in public speaking engagements in both webinar and in-person formats

Benefits

• 100% remote work environment - since our founding in 2015
• New starter home office set up allowance (€480)
• Generous personal leave entitlements
• Digital monthly reimbursement (€111)
• Travel to the US 1-2 times/year for various company events
• Pension
• Access to the BetterUp platform for coaching, personal, and professional growth