Security Operations Engineer

Summary

Join ConnectOS, a top-rated Philippines employer and leading provider of offshore talent, and contribute to our growing team. As a Security Operations Engineer, you will manage and administer various security solutions, provide technical support, adhere to ITIL processes, and maintain technical documentation. This role requires at least 5 years of experience in a similar position and demonstrated expertise in security operations. Enjoy excellent benefits including work-from-home options, comprehensive health insurance, paid time off, competitive salary, and career growth opportunities.

Requirements

• At least 5-years experience as Security Operations Engineer or any similar role
• Demonstrated experience with proven performance within Security Operations
• Experience with Security Awareness and Phishing Simulation – KnowBe4, Mimecast, Application Whitelisting solutions such as Airlock, and Microsoft Security
• Knowledge of ASD Essential 8, NIST or any other key security frameworks
• Knowledge in handling ITSM tools and various documentation repositories such as ServiceNow, Confluence etc

Responsibilities

• Managing and Administration / Configuration of Security Solutions such as but not limited to any of the following – End Point Security – MS Defender, Trend Micro, CrowdStrike, SIEM – Rapid7, Sentinel, Vulnerability Management – Rapid7, Nessus, Qualys, IAM – CyberArk – Access, PAM, Security Awareness and Phishing Simulation – KnowBe4, Mimecast, Application Whitelisting solutions such as Airlock, and Microsoft Security
• Provide 2nd level technical support within our agreed SLA agreements
• Adhere to Incident, Security, Problem and Change Management processes as per bA/customer standards (ITIL Framework)
• Create and maintain technical documentation for bA customer environments
• Providing escalated support from service desk teams (escalated end user / NOC support) and customers

Benefits

• WFH
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities