Security Operations Manager

Summary

Join Samsara, a pioneer in the Connected Operations™ Cloud, as the Security Operations Manager and lead a global team dedicated to ensuring the security of our platform. You will be responsible for managing daily security event monitoring, response, and escalation processes, developing and tracking security metrics, enhancing security capabilities and technology, standardizing incident response processes, and advising on security strategy and readiness. You will also drive incident preparedness and resilience, ensure compliance and risk mitigation, deliver clear and actionable security guidance, and shape security operations strategy. This role requires a collaborative, humble, and practical approach to security, working in close partnership with teams to build effective, low-friction security solutions. This is a remote position open to candidates based in the United Kingdom.

Requirements

• 5+ years of relevant experience in security incident management and experience managing a security incident response team
• Deep understanding of security event triage, escalation, investigation, and resolution
• Experience with alert triage, acting as an incident commander during security incident response and coordinating across teams to drive incidents to closure
• Excellent and concise verbal and written communication skills
• Strong problem-solving skills, adaptable, proactive, and willing to take ownership
• Demonstrated leadership skills with the capability to mentor and grow staff
• Experience with leading projects and identifying KPIs
• Ability to work flexible hours and be on call for potential security incidents

Responsibilities

• Oversee Security Operations & Incident Response – Manage daily security event monitoring, response, and escalation processes, ensuring timely and effective resolution while providing feedback on documented analysis
• Develop & Track Security Metrics – Establish and maintain key performance indicators (KPIs) and metrics for monthly, quarterly, and annual reports, providing actionable insights into security operations performance
• Enhance Security Capabilities & Technology – Lead the development, integration, and implementation of tools, services, and capabilities that improve security operations and incident response efficiency
• Standardize Incident Response Processes – Define and refine common incident response procedures, ensuring a structured, repeatable, and efficient approach to handling security incidents
• Advise on Security Strategy & Readiness – Provide leadership with recommendations on critical security capabilities needed to maintain a best-in-class incident response organization
• Drive Incident Preparedness & Resilience – Conduct disaster recovery planning, lead tabletop exercises, and coordinate response efforts across teams to ensure organization-wide security readiness
• Ensure Compliance & Risk Mitigation – Partner with teams across the organization to remediate security gaps, align with compliance requirements, and strengthen Samsara’s security posture
• Deliver Clear & Actionable Security Guidance – Communicate security risks, incident updates, and response strategies effectively to technical and non-technical stakeholders
• Shape Security Operations Strategy – Collaborate with security leadership to define the strategy, roadmap, objectives (OKRs), and key priorities that drive continuous improvement in global security operations
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Preferred Qualifications

• Bachelor’s degree in Information Technology, Risk Management or a related field
• Practical knowledge of common security frameworks and standards, such as NIST Cybersecurity Framework, StateRAMP, FedRAMP or ISO 27001
• Experience in cloud architecture and security (AWS, GCP) and cloud-based services
• Experience conducting security investigations across clouds, user endpoints, and servers
• Experience with Python, PowerShell, or Bash for automating security operations tasks

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more