Senior Ai Ops Software Engineer

Summary

Join Ceros' dynamic Ops Engineering team as a Senior AI Ops Software Engineer and lead the development and maintenance of AI-powered applications. You will own critical applications, primarily using AWS serverless technologies, while collaborating with internal stakeholders. This remote-first role requires 5+ years of software engineering experience, including at least 2 years with AI-powered applications. You'll leverage your expertise in JavaScript/TypeScript, Python, and AWS serverless technologies to optimize AI workflows and build scalable infrastructure. Ceros offers a competitive salary, premium health insurance, 401k matching, paid parental leave, flexible vacation days, and more. This is a full-time position requiring EST working hours.

Requirements

• 5+ years of software engineering experience, with at least 2+ years working with AI-powered applications or a strong interest in learning AI technologies
• Strong experience with JavaScript/TypeScript, Python, and AWS serverless (Lambda, Step Functions, SQS, Aurora)
• Deep understanding of AI/ML concepts, including prompt engineering, OpenAI APIs, and Retrieval-Augmented Generation (RAG) with vector databases (Pinecone, Weaviate, etc.), or a strong willingness to learn
• Proficiency in building and scaling serverless applications and handling DevOps responsibilities (CI/CD, monitoring, infrastructure as code)
• Experience optimizing AI API costs and performance for real-world applications
• Strong problem-solving skills with the ability to design and implement complex AI-powered solutions
• Strong communication and collaboration skills, with experience working across teams (Ops, Sales, CS, etc.)
• Self-starter mindset, comfortable taking ownership of applications and working in a fast-moving, remote environment with autonomy

Responsibilities

• Own and lead the development of AI-powered applications that streamline operations, primarily using AWS serverless technologies (Lambda, Aurora, S3, SQS) and integrating with tools like Slack and HubSpot
• Design and implement new features based on operational needs, working closely with internal stakeholders
• Productize new and existing AI solutions, with a 20% focus on researching new AI technologies and 80% focus on deploying AI-powered tools into production
• Optimize AI workflows and prompt engineering, ensuring the effectiveness of AI models (primarily built on OpenAI APIs)
• Architect and scale infrastructure, including serverless computing, databases, and vector search technologies (e.g., Pinecone) for Retrieval-Augmented Generation (RAG) applications
• Enhance DevOps practices, leading the adoption of CI/CD pipelines with GitHub Actions to automate deployments and improve engineering velocity
• Ensure cost-efficient AI and cloud operations, optimizing usage of OpenAI, AWS, Pinecone, and other third-party services
• Implement monitoring, logging, and usage analytics to improve application reliability and adoption
• Collaborate with data engineers on integrating AI applications with broader data infrastructure and business intelligence tools
• Evaluate build-vs-buy decisions, assessing third-party AI solutions and recommending whether to develop in-house tools or integrate external services
• Stay ahead of AI trends, researching emerging technologies in AI/ML, vector search, and automation to inform future initiatives
• A strong desire to understand how our GTM teams operate, including their sales processes and workflows within our CRM, HubSpot, to better tailor AI solutions that drive efficiency and impact

Preferred Qualifications

Familiarity with data pipelines and analytics platforms (Metabase, Snowflake, or similar BI tools) is a plus

Benefits

• Stock options
• Premium health insurance*
• 401K matching*
• Paid parental leave: 16 weeks for primary caregivers, 4 weeks for secondary caregivers
• Flexible vacation days
• Paid Sick days
• Stipend for your home office setup
• Excellent gear (Macbook Air, external monitor, etc.)
• Stipend towards experiences in which Cerosians can collaborate, educate, and create social connections with one another
• Unlimited access to co-working spaces around the globe