Senior Application Engineer

Summary

Join Mozilla IT as a NetSuite Application Engineer and play a key role in supporting and enhancing our ERP system. You will manage NetSuite initiatives, business processes, and integrations. Responsibilities include planning and implementing system configurations, resolving issues, providing technical support, and collaborating with various teams. The ideal candidate possesses strong NetSuite expertise, including customization and integration experience, along with proficiency in SQL, JavaScript, and APIs. This position requires excellent communication and project management skills. Mozilla offers a comprehensive benefits package, including generous bonuses, rich medical coverage, retirement contributions, and professional development opportunities.

Requirements

• Strong understanding of financial processes
• Minimum of three to five (3-5) years working with NetSuite, including experience customizing, business operations, systems development, business systems interaction and integration and hands-on support
• Direct experience with supporting and integrating NetSuite with Business Applications
• Strong knowledge of application integration technologies and using APIs
• Proven skills in SQL, JavaScript and excel formulas
• NetSuite Certifications; BS. in Engineering or Computer Science or equivalent experiences
• Excellent interpersonal and communication skills
• Excellent planning and project management skills; ability to effectively handle priorities to meet requirements and deadlines in a dynamic and fast paced environment, while working on different projects simultaneously

Responsibilities

• Plan, review, and revise functional configuration, customizations, automation and enhancements, system maintenance and business process testing, which includes running custom fields, forms, records, workflows, searching and reporting, and user roles to support business requirements
• Research and resolve issues, design new workflows
• Provide thought leadership in best practices and provide solutions
• Maintain knowledge of the latest technology and software for integration to improve the process and user interaction with the systems
• Lead new releases, test updates, and effectively roll out new features
• Ability to work in a rapidly changing environment
• Ability to communicate clearly and concisely; ability to lead discovery interviews to understand business problems and desired outcomes
• Ability to work independently with minimal guidance
• Act as liaison with Third-Party Vendor Support
• Provide internal, ongoing system/technical support to users
• Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform

Benefits

• Generous performance-based bonus plans to all regular employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)