Senior Applied AI Developer

Summary

Join RouteThis, a company revolutionizing the $15 billion technical support industry, as a Senior Applied AI Developer. You will design and build AI-driven solutions using generative AI, chain of thought, data analytics, and RouteThis's unique data sets. This role involves collaborating with various teams, mentoring junior developers, and optimizing AI workflows. The ideal candidate possesses extensive experience in AI/ML solutions, problem-solving, and communication. RouteThis offers a competitive compensation package, stock options, flexible work arrangements, and a fun, engaging work environment. The company is located in Kitchener, Canada, and offers hybrid and fully remote options across Canada.

Requirements

• Practical experience solving user or customer problems by incorporating AI capabilities into solutions in a business context
• Experience testing and tuning models and prompts to optimize results
• Experience in optimizing AI workflows for different factors including cost or performance optimization
• Experience researching AI and ML solutions and how to tailor them for different customer needs (interaction with RAG and multi-modal solutions as examples)
• Ability to understand and break down complex problems into manageable pieces that a team can deliver together
• Experience with CI/CD pipelines
• Experience with rapid prototyping for learning and then building for scale
• Experience mentoring less experienced developers especially in AI concepts and technologies
• Effective communicator in both individual and group settings for both technical and non-technical audiences

Responsibilities

• Design, build, and deploy solutions to real-world problems leveraging generative and chain of thought AI, data analytics and RouteThis telemetry, photo and video data sets
• Explore appropriate AI-focused solutions to incorporate into product enhancements
• Participate in architectural and system design discussions with other engineering team members
• Mentor team members less experienced with AI technologies
• Lead by example demonstrating the skills and behaviours needed to succeed as a senior engineering team member
• Collaborate with product managers, customer experience team members, and customers to better understand key problems to be solved

Benefits

• Competitive salaries
• Stock options
• Extended long weekends
• A comprehensive benefits package
• Flexible work arrangements including hybrid and fully remote options across Canada