Senior Architect

Summary

Join Twilio as a Senior Architect and lead the development of key systems within Phone Numbers and Compliance. Drive strategic initiatives, ensuring product robustness, scalability, and alignment with Twilio's commitment to innovation and customer trust. Shape the future of architecture, influence cross-functional teams, and set the standard for excellence. Define and drive the strategic vision for Twilio’s architecture. Lead and mentor a team of architects and engineers, fostering innovation and continuous improvement. Represent Twilio as a thought leader in the industry.

Requirements

• 15–20 years of relevant industry experience, including 5+ years in senior architecture roles
• Extensive leadership experience in scalable architecture, including a proven track record of leading large, cross-functional engineering teams
• Demonstrated ability to set technical direction and lead organizations through complex architectural transformations
• Experience designing scalable and resilient enterprise-grade platforms and applications
• A recognized thought leader with a demonstrated ability to set strategic direction and execute with a bias for action
• Skilled at balancing long-term strategies with short-term business priorities, enabling pragmatic and sustainable solutions
• Proven ability to design scalable, secure, and fault-tolerant systems iteratively and evolutionarily
• Strong experience improving quality and operational processes, commitment to implementing best engineering practices across the organization
• Deep cloud expertise with hands-on experience in cloud ecosystems (e.g., AWS, GCP, or Azure), preferably in AWS
• Exceptional written and verbal communication skills, with the ability to effectively articulate architectural concepts to technical and non-technical audiences
• Strong collaborator, able to influence and build productive relationships across engineering, product, and business teams
• Passionate about enabling other architects and engineers through leadership, mentoring, and driving efficient, well-informed decision-making
• Skilled at articulating and sharing the vision with customers and synthesizing their business needs to influence strategy and future direction

Responsibilities

• Define and drive the strategic vision for Twilio’s architecture, ensuring alignment with business goals and industry best practices
• Lead and mentor a team of high-performing architects and engineers, fostering a culture of innovation, collaboration, and continuous improvement
• Ensure world-class reliability, scalability, and security for all the products we build
• Mentor other architects and engineers on the team throughout their journey
• Influence and guide architectural and product decisions, balancing long-term vision with immediate business needs
• Represent Twilio as a thought leader in the industry, contributing to forums, conferences, and partnerships

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program
• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave