Remote Senior Automation Engineer

Summary

Join Masabi as a QA Engineer in a fully remote role based in India, driving continuous improvement in testing processes for our fare collection platforms used globally.

Requirements

• Bring strong manual and automated testing experience in complex systems
• Experience in test automation skills and knowledge of automated test tools for mobile and web applications
• Demonstrate experience in developing comprehensive test strategies and test cases for cross-functional features in complex environments
• Proven track record of implementing end-to-end QA/testing processes, documenting them effectively, and driving continuous improvement
• Possess the ability to provide detailed defect metrics and suggest strategies to enhance quality
• Experience collaborating effectively with engineers on testing features and advocating for QA processes
• Exhibit outstanding communication skills, with the ability to convey technical concepts and uncover the root cause of complex issues
• Skilled in using test management tools like TestRail, Zephyr, or PractiTest, with essential experience in Jira and familiarity with source code management tools like GitLab
• A collaborative team player who consistently goes above and beyond to achieve team goals
• Exceptional communication skills, capable of fostering trust and rapport with customers
• Proficient in crafting clear and concise documents and reports
• Cross-browser testing experience
• Experience in validating APIs using tools like Postman
• Strong understanding of the Software Development Life Cycle
• Demonstrate proficiency in debugging logs using browser and mobile application developer tools

Responsibilities

• Develop comprehensive test plans and procedures in collaboration with Masabi's end-to-end testing team and Launch Operations functions for new feature releases
• Maintain and manage documentation tracing customer requirements
• Conduct end-to-end testing for the Justride platform and related technology partners, working closely with internal testing teams
• Collaborate with engineering delivery teams to tailor documentation and test plans to meet customer requirements
• Conduct testing phases such as User Acceptance Test and report defects and requirements' suitability to customers, engineering, and deployment services team leads
• Verify and document outputs from all testing phases, supporting launch readiness decisions
• Conduct test reviews with agency stakeholders, incorporating customer-specific protocols and procedures
• Create standard test protocols and plans for Masabi's account-based ticketing deployments for reuse
• Establish quality metrics and baselines for deployment measurement and new platform updates
• Work closely with product management to understand new features and translate them into test use cases for customer scenarios
• Collaborate with Masabi Launch Operations for post-release testing, customer feedback, and defect communication
• Estimate, prioritize, plan, and coordinate testing activities to meet project timelines and objectives
• Work closely with Launch Operations team gaps in automating manual test plans and advocate for comprehensive end-to-end testing
• Demonstrate a willingness to support teammates, share knowledge, and foster a culture of continuous learning and improvement

Preferred Qualifications

• Basic knowledge of SQL
• Transit, Transport Agency, or fare collection knowledge or exposure is desirable but not essential