Senior Backend Engineer

Summary

Join Customer.io, a company used by over 7,500 businesses, to design, build, and evolve systems that power communication at a massive scale. As a backend engineer, you will work with Go, React, Ember, and AI to create reliable and high-performance systems. You'll collaborate with cross-functional teams, debug issues, and deliver reliable solutions. The ideal candidate has 7+ years of experience building scalable, distributed systems in Go and a deep understanding of cloud-native environments. Customer.io values ownership, product taste, and a healthy skepticism for the status quo. The company offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Requirements

• 7+ years of experience building scalable, distributed systems in Go
• Comfort working in cloud-native environments (AWS, GCP)
• Familiarity with relational databases (we use MySQL) and an understanding of performance tradeoffs
• Experience with observability tooling and operating production systems
• A bias for action over perfection, and pride in owning technical decisions

Responsibilities

• Design and build distributed systems in Go that help customers send timely, relevant messages at scale
• Collaborate across teams to debug issues and deliver reliable solutions
• Own problems end to end - from architecture and schema design to testing, deployment, and monitoring
• Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
• Leverage AI tools to prototype, move faster, and make better decisions

Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
• 16 weeks paid parental leave
• Unlimited PTO
• Stipends for remote work and wellness
• A professional development budget