Senior Backend Engineer

Summary

Join OpenPhone as a Senior Backend Engineer and contribute to building scalable backend systems supporting a growing user base. You will focus on coding, architecting, and owning moderate to complex components, potentially leading small teams or projects. Responsibilities include leveraging AI, optimizing customer onboarding, empowering user account management, and enhancing core messaging and calling features. The ideal candidate possesses strong experience with Typescript or similar object-oriented languages, observability tools, and a commitment to high-quality, maintainable code. OpenPhone offers a competitive salary, equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy. The company is fully remote and values a diverse and inclusive work environment.

Requirements

• Strong experience with Typescript, or experience with object-oriented languages such as Java or C# and Javascript/Node
• Strong experience with observability tools, including metrics, structured logging and distributed tracing
• Take ownership of your work and understand the importance of communication
• Hold yourself to a high standard and help empower others to do the same
• Be intentional about how your work impacts customers, the community, and each other
• Practice empathy, generosity, and thoughtfulness as you evaluate tradeoffs in pursuit of the best solution
• Be curious
• Seek to understand the ‘why’ behind things, so that you can better plan and build the ‘how’
• Support your teammates and customers through the continuous pursuit of knowledge
• Be a lifelong learner
• Your code is a pleasure for your teammates to read and understand and you strive to ensure it is readable, testable, and maintainable
• When working in the codebase, you leave things better than you found them

Responsibilities

• Spend a majority of your time coding, architecting, and owning moderate to complex components
• Lead a small team or a project
• Provide technical guidance, code reviews, and design and deliver on small/medium size projects end-to-end
• Leveraging AI and advanced technologies to help customers manage and derive insights from their data, optimizing the customer onboarding experience
• Empowering users to independently set up, manage, and scale their accounts with a seamless and compliant process
• Enhancing core messaging and calling features, improving customer data management, and optimizing the visibility of conversations and contacts
• Tackle impactful challenges and help build scalable backend systems that will support a growing user base

Benefits

• Extensive medical coverage
• A monthly lifestyle stipend
• A flexible PTO policy