Senior Billing Specialist

Summary

Join Apaleo, a company revolutionizing hospitality tech with its API-first platform, and become their Senior Billing Specialist – German Speaking. You will manage platform subscription billing in Chargebee, ensuring accurate billing and driving renewals. Responsibilities include reviewing documents, liaising with sales, counter-checking metrics, handling inquiries, collaborating with finance, managing the dunning process, identifying process improvements, and handling special projects. The ideal candidate possesses solid Chargebee (or comparable system) and Excel skills, along with 3+ years of SaaS billing experience. Apaleo offers a diverse team, flat hierarchy, flexible work style, competitive compensation, team events, 30 days of vacation, and free Munich public transportation.

Requirements

• Solid Experience with Chargebee or any other comparable SaaS Billing Systems
• Solid Skills with Excel
• +3 years of experience in SaaS billing , or comparable billing systems
• Identify and resolve billing discrepancies
• Work independently and as part of a team
• Maintain high accuracy with strong attention to detail
• Adapt quickly to a fast-changing environment
• Give and receive constructive feedback
• Manage multiple deadlines efficiently
• Fluent in German and English ( C1 level )

Responsibilities

• Take care of the entire platform subscription billing in Chargebee, deep-diving first into our current processes
• Review and process all documents to ensure an accurate first-time billing
• Drive the renewal billing, liaising with the Sales team for upsell-opportunities
• Counter-check the billing metrics in our CRM system
• Handle all billing inquiries promptly and efficiently
• Work closely with Finance in various aspects: sub-ledger on the books, revenue recognition, and matching accounts receivables
• Responsible for the dunning process, including preparation of aging reports and analysis; sending reminders and coordinating with internal and externals to secure payments
• Identify areas for process improvement and update internal documentation
• Handle special projects including cleanups, and completeness checks
• Attention to detail and accuracy are extremely critical

Benefits

• A Diverse & International Team – Work alongside passionate experts from various disciplines and backgrounds, fostering a truly global perspective
• Flat Hierarchy & Flexible Structure – Enjoy autonomy and ownership in an environment that values collaboration over rigid hierarchies
• A Key Role in a Fast-Growing Startup – Be part of one of the most promising international startups in the hospitality industry, right in the heart of Munich
• Fair & Transparent Compensation – Benefit from a clear peer review system and career progression plan designed to reward your growth
• Flexible Working Style – We support flexible hours and remote work, depending on the role
• Engaging Team Events – Join us for cocktail club nights, team dinners, meet-ups, and the legendary Oktoberfest celebrations!
• 30 Days of Vacation – Recharge and enjoy a generous annual leave policy
• Free Public Transportation in Munich – We’ve got your commute covered!