Senior Bioinformatics Applications Scientist, NGS

Summary

Join Twist Bioscience as a customer-facing bioinformatics application scientist! This role, which can be remote with up to 10% travel, serves as a liaison between customers and Twist, assisting with understanding and solving scientific and technical challenges using custom NGS panels. You will provide pre- and post-sales support, design custom NGS panels, offer bioinformatics support for data analysis, and collaborate with the sales team. The ideal candidate possesses strong NGS and bioinformatics expertise, excellent communication skills, and a collaborative spirit. This position requires a PhD or MS in a relevant field with significant experience in genomics and bioinformatics.

Requirements

• PhD in Bioinformatics, Genetics, Molecular Biology, or related field with 2+ years biotech/commercial experience in the field of Genomics
• BS or MS in Bioinformatics, Genetics, Molecular Biology, or related field with 7+ years biotech/commercial experience in the field of Genomics
• Strong technical knowledge of NGS applications and the bioinformatics required to support NGS data analysis (Whole Exome Sequencing, RNA-seq, Methylation)
• Knowledge and experience using existing bioinformatic tools (BWA, GATK, IGV, UCSC, SAMtools, Picard, bedtools, etc)
• Experience working in a Linux environment and command line applications
• High self-motivation and must have demonstrated ability to work in a collaborative team environment
• High attention to detail with a strong work ethic
• Excellent verbal and written communication skills

Responsibilities

• Provide expert understanding and strong technical competency in pre and post sales discussions of Twist’s NGS capabilities and product offering with customers
• Design and support custom NGS panel designs utilizing an existing design workflow to meet customers design goals (White Glove Service)
• Provide bioinformatics support for NGS data analysis to support customer troubleshooting, proof of concept experiments, and general pipeline questions
• Support sales team in technical discussions, presentations, and meetings with customers
• Provide high level technical support to the customer and provide guidance or input on experiments related to use of Twist’s products
• Keep up to date with the current genomic research and advancements in the field
• Liaise between customer, sales team, product management, and other internal teams including R&D and Production
• Identify, nurture, and manage collaborations with the Sales team to network with customers and provide feedback to Product Marketing on customer requirements for new applications or products
• Local and regional travel possible (~10% time) to work in the field with Sales, attend meetings with key customers, or internal meetings
• Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and the established QMS/ISMS policies and procedures
• Follow regulatory and ISO 13485 requirements

Preferred Qualifications

• Background in Medical Genetics, Oncology, or Immunology
• A deep understanding of molecular and medical genetics
• 2+ years in a customer facing role
• Wet lab experience with molecular biology and NGS library preparation

Benefits

This position can be remote, with travel requirements of up to 10%