Senior BPO Sales Engineer

Summary

Join Parloa as a Senior BPO Sales Engineer and drive revenue growth by showcasing the value of our AI-driven platform to global BPO partners. You will be a key player in pre-sales, collaborating with partners to understand their needs and crafting tailored solutions. Lead Proof of Concepts (PoCs) to validate solutions and work closely with various internal teams. Your expertise in enterprise technology and strong communication skills will be crucial in advising partners and influencing product development. This role offers competitive compensation, equity, professional development opportunities, and a dynamic work environment in Berlin or Munich with flexible work options.

Requirements

• 5+ years in a pre-sales role such as Sales Engineer, Solutions Engineer, or similar, preferably within the BPO or SaaS industry
• Strong background in enterprise technology, with the ability to design and articulate complex technical solutions
• Understanding of sales processes and a proven ability to drive revenue through technical pre-sales activities
• Strong ability to simplify and communicate complex technical concepts to diverse audiences, including C-level stakeholders
• Fluent in English, both written and spoken

Responsibilities

• Partner with BPO Partnerships Managers and Account Executives to drive pre-sales activities, including discovery, solution design, and technical qualification
• Create and present customized technical solutions that showcase our AI platform's value
• Oversee Proof of Concept engagements to validate solutions and ensure stakeholder buy-in
• Align solutions with partner needs by working with Product, Engineering, Customer Success, and Marketing teams
• Serve as a technical advisor to support partners in decision-making and solution adoption
• Channel partner feedback and market trends to influence product development
• Drive joint go-to-market efforts with partners through enablement and marketing initiatives

Preferred Qualifications

• Prior experience working with BPOs or contact center solutions
• Relevant certifications in cloud technologies, AI, or contact center platforms

Benefits

• Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health and other benefits
• Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI
• Join a diverse team of 35+ nationalities with flat hierarchies and a collaborative company culture
• Competitive compensation and equity package
• Access to a training and development budget for continuous professional growth
• Regular team events, game nights, and other social activities
• Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, fresh fruits, cereals, and drinks