Senior Business Analyst

Summary

Join our expanding team at InductiveHealth as a Senior Business Analyst! Contribute to the development of our immunization information system software products. You will define and document software requirements, collaborate with stakeholders, conduct root cause analyses, and present new features. This permanent position offers a competitive salary and benefits package, including medical, dental, vision, and 401k, in a casual and flexible work environment. We are seeking a self-starter with 5+ years of experience as a Business Analyst in software development and experience with Agile methodologies. The position is remote-first and requires eligibility to work in the U.S. without sponsorship.

Requirements

• Bachelor’s degree (B.S.) or higher in Business Administration, Computer Science, Information Systems, or a related field
• 5+ years of experience as a Business Analyst in software development
• 5+ years of experience with Agile (Scrum) methodologies and processes
• Proficiency with Microsoft tools for requirements gathering, including Azure DevOps, Visio, MS Project, and Excel
• Self-Starter: Ability to work independently in a dynamic and fast-paced environment with minimal supervision
• Effective Communicator: Strong verbal and written communication skills, capable of engaging with internal teams, external stakeholders, and executive audiences
• Multitasking Proficiency: Demonstrated ability to handle multiple priorities simultaneously while maintaining focus and efficiency
• Time Management: Exceptional organizational skills to produce high-quality work within tight deadlines
• Systems Understanding: Quick to understand existing systems and assess the impact of changes on workflows and integrations
• Analytical Expertise: Strong analytical and problem-solving skills to identify root causes and recommend actionable solutions
• Learning Agility: Self-motivated to stay current with the latest technologies, tools, and industry trends
• Customer-Centric Approach: Focused on understanding and addressing end-user needs to deliver value-driven solutions
• Detail-Oriented: Meticulous attention to detail in requirements gathering, documentation, and solution validation
• Adaptability: Comfortable navigating ambiguity and adjusting to shifting priorities
• Technical Aptitude: Proficient in bridging technical and business discussions with a solid understanding of software development processes
• Influence and Negotiation: Skilled in building consensus, resolving conflicts, and driving decision-making through logical reasoning and clear communication
• You must be eligible to work in the U.S. without sponsorship

Responsibilities

• Define and document detailed software and data requirements, including workflows, story maps, use cases, user stories, and acceptance criteria
• Develop business process flow diagrams using tools such as Visio to illustrate and improve workflows
• Collaborate with stakeholders to collect requirements through interviews, feedback sessions, and team brainstorming activities
• Conduct root cause analyses to identify key issues and recommend actionable solutions
• Actively contribute to refinement and planning meetings with Product Owners, Developers, QA, and other team members to ensure work is clearly defined and aligned
• Proactively remove blockers for the team and provide timely support for their questions
• Review in-progress work to verify it aligns with the required objectives
• Present and demonstrate new product features to internal teams and external stakeholders, gathering valuable feedback and driving user adoption
• Develop and maintain comprehensive documentation, such as workflows, user guides, and requirement specifications
• Update documentation to reflect changes in processes, workflows, and analysis approaches
• Serve as a subject matter expert (SME) for designated product areas
• Share product expertise with internal teams and customers through informative presentations, live demonstrations, and responsive support
• Foster and maintain strong relationships with internal and external stakeholders
• Proactively manage expectations and address stakeholder concerns effectively
• Stay informed about the latest trends, tools, and methodologies in business analysis
• Recommend and implement best practices to enhance business analysis processes and outcomes

Preferred Qualifications

• Proficiency with Microsoft Power BI or other data analysis tools
• Strong ability to extract and analyze data using SQL

Benefits

• Eligibility for annual bonus, based on both company and individual performance (eligibility determined for current year based on start date)
• Health, Dental, Vision, Long Term Disability, and Group Term Life insurance
• Identity Protection, Legal Assistance, Employee Assistance Program (EAP)
• 401(k) retirement plan with employer match
• Casual work environment
• 11 Paid Federal Holidays and Flexible Paid Time Off (PTO)
• Remote First Environment
• Professional Development Opportunities