Senior Business Analyst

Summary

Join Tillster as a Senior Business Analyst and contribute to the digital transformation of the restaurant industry. You will be responsible for mapping, modeling, and improving workflows, translating data into actionable insights, and making data-driven recommendations to optimize performance. This role requires strong analytical skills, experience with data visualization, and the ability to communicate effectively with both internal and external stakeholders. You will collaborate with cross-functional teams to identify and resolve operational inefficiencies. The ideal candidate possesses 2-3 years of experience in operations, project analysis, or deploying digital/retail solutions, a bachelor's degree (master's preferred), and proficiency in Excel and PowerPoint. This remote position offers a competitive salary, benefits, and professional development opportunities.

Requirements

• 2–3 years of hands-on experience in operations, project analysis, or deploying digital/retail solutions
• A bachelor’s degree (Master’s is a plus) and a brain wired for critical thinking
• Power skills in Excel and PowerPoint
• Impressive storytelling chops—especially when it comes to decks, data visualizations, and dashboards

Responsibilities

• Map it. Model it. Make it better. Build beautiful workflows, trackers, and templates that keep projects (and people) on track
• Translate raw data into polished decks and actionable insights for internal stakeholders and client-facing presentations
• Analyze everything—from kiosk deployment trends to financial ROI—and make bold recommendations that optimize performance
• Partner with cross-functional teams to identify inefficiencies and turn them into wins
• Be a go-to guru for deployment KPIs, financial modeling, and strategic business reviews
• Own it: Help create clarity in chaos, ensure accountability, and always push for excellence

Preferred Qualifications

• Project management savvy (PMP or equivalent is a plus)
• Retail, QSR, or restaurant tech experience? Even better
• Always asking " How can we do this better/differently?"

Benefits

• Base Salary: $90,000–$120,000
• Benefits: Medical, dental, vision, FSA, EAP, and more
• Time Off: 15 days PTO in year one, 22+ days after that, plus 10 paid holidays
• Retirement: 401(k) eligibility from Day 1
• Learning: Tuition assistance, Udemy Learning access, development opportunities