Hitachi Solutions is hiring a
Senior Change Consultant

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Hitachi Solutions

πŸ’΅ ~$180k-$230k
πŸ“Remote - France

Summary

Join us on our exciting journey as a Change Lead and be part of the Hitachi Solutions family. We are growing our Consulting Services team and looking for a Change Lead to provide change consulting services to clients, deliver change management activities, and support clients in understanding success factors and development of KPIs.

Requirements

  • 4 plus years of relevant work experience in delivery of organisational change mgmt. projects on ERP programmes
  • 2 plus years experience of ERP training experience, preferably Dynamisc
  • Strong project management skills
  • Communication skills: strong presentation/ communication / facilitation skills (oral and written)
  • Aptitude to easily adopt new technologies and processes
  • Change Management qualification preferred but not essential, as long as candidate has strong understanding of change mgmt. principles
  • Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients
  • Results-focused with strong business acumen combined with analytical and structured thinking
  • Previous Consulting Experience an advantage
  • Dynamics 365 Fin /Ops or CRM background would be an advantage
  • Ability to work in high pressure, rapidly changing environment whilst dealing with ambiguity and diversion opinions
  • Strong MS office application experience

Responsibilities

  • Provide change consulting services to clients in the transformation and change discipline applying the Hitachi change methodology
  • Deliver Change Strategies for clients ensuring solutions are tailored for specific client needs
  • Deliver change management activities for projects, working with the client to ensure business readiness for go live and beyond
  • Support clients to understand success factors and development of KPIs for a benefits led approach to change
  • Support the wider Hitachi teams as subject matter expert on change management, including learning
  • Support the projects and project teams as a subject matter expert on learning and development specific areas focused on
  • Training Needs Analysis
  • Training materials development
  • Training delivery, including e-learning
  • Training Assessment and development
  • Design, develop and implement training and mobile learning solutions taking into account instructional design and learning theories
  • Regular on-site meetings to review status of training, strategy, schedules, issues and mitigation measures jointly with the client
  • Create and execute communication and stakeholder plans to engage users, support the business and facilitate change
  • Readiness Assessments to ensure projects are progressing and implementing return to green actions plans
  • Work with the training delivery team to ensure activities are aligned
  • Facilitate Hypercare support for end users – Floor walkers, training, drop in sessions
  • Post go live adoption surveys and KPI analysis to ensure the change is sustained and reinforced
  • Liaise and engage with the client onsite and/or remote depending on the project and client needs, and be the bridge between the affected teams and the project team

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