Senior Clinical Study Manager

Summary

Join Penumbra as a Senior Clinical Study Manager and lead the planning, design, and execution of clinical studies. You will work with confidential data, collaborate with internal and external stakeholders, and contribute to process improvements. This role requires managing study budgets, attending site visits, and overseeing regulatory documentation. You will also mentor staff, represent the Clinical Affairs Department in cross-functional meetings, and present data findings. The position demands strong communication, organizational, and problem-solving skills. Penumbra offers a competitive compensation package and a comprehensive benefits program.

Requirements

• Bachelor's degree in Biological Sciences or related field with 7+ years of experience, or equivalent combination of education and experience
• 7+ years of relevant clinical trial experience required (clinical/scientific research, nursing, or medical devices/pharmaceutical industry)
• Project management experience including at least 1 clinical project of increasing complexity and at least 1 complex multicenter US/OUS trial
• Must be familiar with laws, regulations, standards, and guidance governing the conduct of clinical studies including knowledge of CFR and GCP/ICH requirements
• Proficiency with Microsoft Office, MS Project, EDC Systems, study management systems, and vendor oversight
• Ability to solve problems creatively with keen attention to details; ability to work on teams on multiple projects simultaneously
• Working knowledge of medical terminology required
• High degree of accuracy and attention to detail
• Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously
• Excellent oral, written, and interpersonal communication skills with fluency in English and local language, if different is required

Responsibilities

• Develops/maintains project timeline inclusive of startup through completion (e.g., database build, data snapshots for study reports, abstracts, manuscripts, DSMB, CEC meetings, and regulatory submissions)
• Drives development, approval, and distribution of study-related documents and study tools for investigational sites and review committees as directed by management
• Manages distribution, collection and tracking of regulatory documentation to help ensure audit readiness at both the sites and Penumbra headquarters
• Negotiates study budgets with sites, Core Labs, and other vendors
• Attends site visits as necessary (e.g., site initiation, monitoring, and close out visits)
• Contributes to process improvements that help foster continuous improvement
• Helps update and maintain study trackers and dashboards
• Participates in system user acceptance testing
• Manages vendors such as Core Lab
• Organizes and manages Investigator Meetings
• Works with data management to develop systems for and track project metrics
• Leads activities for internal and regulatory audits
• Monitor progress of studies, identify study-related trends/issues and with the clinical team, implement corrective actions when necessary
• Coordinates activities associated with study start-up and management
• Provides solutions to challenges such as enrollment in the clinical study
• Represents the Clinical Affairs Department on cross-functional meetings and projects as needed
• Works with and communicates effectively with cross functional teams including Regulatory Affairs, Marketing, Legal, Customer Service, R&D, Finance, and Sales
• Attends scientific conferences and interacts with key opinion leaders
• Maintains proactive communication regarding all study related activities with study PIs
• Assists management with regulatory submissions and other clinical study reports
• Supports the study team by answering protocol-specific questions (assist in resolution of patient eligibility questions and protocol deviations)
• Mentors and trains staff regarding protocols, good clinical practice, departmental processes, etc
• Assists team members in managing challenging investigators/staff
• Assists in selection of vendors, such as Core Labs
• Travels as needed to meet project milestones
• Leads complex multidisciplinary (stats, DM, clinical) US and OUS clinical projects
• Evaluates, analyzes, and interprets data and presents in a clear, well organized, scientifically sound report
• Drafts Investigator Meeting content
• Forecasts study timelines and budgets
• Drives development, approval, and distribution of moderately complex study protocols
• Works with data management/biostatistics to develop reports and listings for centralized review of data; reviews data, spots trends to ensure quality of data
• Mentors Clinical Study Managers and provides functional support
• Clearly understands and communicates project risks
• May present and attend at DSMB meetings
• Internal audit subject matter expert
• Proactively identifies issues within the Clinical Affairs department; proposes and implements preventive action to foster continuous improvement
• Actively contributes to study operational strategy
• Effectively understands and communicates priorities
• Select, manage, train, and develop staff
• Establish objectives and assignments and provide ongoing feedback through performance reviews and development plans
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company
• Ensure other members of the department follow the QMS, regulations, standards, and procedures
• Perform other work-related duties as assigned

Preferred Qualifications

• Field experience preferred
• Medical device, pharmaceutical, biotech, or other regulated industry experience desired

Benefits

• A collaborative teamwork environment where learning is constant, and performance is rewarded
• The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases
• A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, an employee stock purchase plan, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s)