Senior Clinical System Administrator

Summary

Join Precision Medicine Group as a Clinical Systems Administrator and provide business administration support for clinical systems like eTMF/CTMS, IRT, and EDC systems (Veeva Clinical Vault and Medidata CTMS). Collaborate with the Clinical Systems Manager/Sr. Manager and project teams to ensure timely deliverables. You will manage user access, data entry, study creation, and help desk tickets. Responsibilities include resolving issues, performing system modifications, reviewing processes, supporting integrations, and performing archival tasks. The role requires a degree or equivalent experience in a relevant field and 0-5 years of experience with clinical systems.

Requirements

• Degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• 0-5 years of experience with Clinical Systems

Responsibilities

• Responsible for User Access management for internal, sponsor and 3rd party access requests to the Clinical Systems and other business systems
• Manages the data entry into the Global Directory within Precisions Clinical System of all Sites, Institutions and update as required
• Manages the creation of studies, countries and sites within the Clinical System
• Responsible for resolving help desk tickets assigned, either by answering questions, trouble shoot problems or identify system performance issues or deficiencies
• Perform Clinical System modifications and updates to picklists, field requirements
• Manages the review of Clinical System processes and procedures
• Supports with initiating the integrations between the Clinical system and Electronic Data Capture system
• Performs archival steps within the Clinical System as the request was received
• Support the leads or manager in any ad-hoc tasks assigned

Preferred Qualifications

• Experience in clinical trial systems (e.g., CTMS, EDC, eTMF and RTMS) with detailed understanding of requirements gathering, documentation, configuration and integration
• Ability to resolve issues independently with good judgement to escalate appropriately
• Ability to learn new systems and integration requirements
• Strong interpersonal, verbal and written communication skills